Reproduction GalleryReviews on record for reproduction-gallery.com

I hired Reproduction Gallery to create a reproduction of a surrealist oil painting that I would give as a wedding gift to a couple very close to my heart. The experience with the agency was excellent from beginning to end. They were very responsive with clear and transparent communication throughout and I appreciated it that they gave the option to give feedback and make final adjustments on the ready artwork. I was already very impressed by their online portfolio so I had very high hopes placing this order, but they exceeded all my expectations! I never could have imaged to have such high quality work delivered to me. The packaging of the painting was impaccable to make sure it arrived in perfect conditions and the gift was a huge success and an unforgettable experience. I highly recommend Reproduction Gallery, they are trustworthy, professional and deliver excellent quality! It's clear that they put a lot of care into what they do and that they value their customers. Thank you Alex, the entire RP team and the artist who created my piece!

I am absolutely thrilled with the artwork I ordered from RG. I chose two Picasso pieces along with two other very large modern artworks for my home, and I honestly couldn’t be happier with them. The paintings are just as beautiful as the photographs, recreated in beautifully matched oil colours on high-quality canvas. Communication throughout the entire process was excellent, and each piece arrived incredibly well packaged and protected. The artwork has completely transformed my home. It now feels like a modern oasis filled with sophisticated, statement pieces that bring so much personality to each space. The quality has exceeded my expectations, and I would highly recommend RG to anyone looking for beautiful, impressive artwork for their home.

I had a fantastic experience with Reproduction Gallery and couldn’t be more satisfied with my purchase. I ordered two paintings, and the quality exceeded my expectations — beautifully done and true to the originals. Everything was delivered exactly as promised and on schedule, which I really appreciated. What truly stood out, though, was the customer service. Communication was clear, personal, and professional throughout the entire process. It genuinely felt like working with a business that cares deeply about its craft and its customers. I would absolutely recommend Reproduction Gallery to anyone looking for high-quality reproductions and impeccable service, and I would not hesitate to order from them again.

Too often we fall to the mercy of carefully orchestrated customer service that falsely hands out hopes of quality service. Rarely do they back up their claims of efficiency and support. This is not the case by no means with the excellent service provided by the Reproduction Gallery Staff. They have taken customer service to a new level. I am grateful for this and for them holding my hand throughout the entire process of ordering my canvas. They were always there through each step of the process and always available to speak directly. Thanks R.G. Staff!

I had a very good experience with Reproduction Gallery. Alex was very polite, clearly explained the process and create the special link for my order. Finally I received my order today and I so much love it! The painting is beautiful! I will definitely order again and highly recommend this company.

I found Reproduction Gallery on Google while searching for artists online. The website looked great but after reading a couple of reviews on Trustpilot I had doubts. So I contacted the company and had a long phone chat with Alex the owner. I found her to be very down to earth and open about her background, her love of art and even the negative reviews from the sales which went wrong. I was persuaded by her honesty and the lack of a heavy sales pitch. So I ordered three reproductions and four weeks later they arrived. My husband and I are absolutely delighted with the work. The quality of the work is superb, the attention to detail, the vibrancy of the oils, even the canvas used, everything is correct. If you are interested in using this company and have any doubts, get in touch with Alex and speak with her yourself. I'm glad I did because we now have three beautiful oil paintings which are as good as any you would see in a gallery. Without a doubt we will be ordering more paintings in the future.

On September 5th, I placed an order with Reproduction Gallery, requesting them to transform an AI-generated image into an oil painting. I had specifically highlighted some imperfections in the AI-generated image that needed correction. Unfortunately, the painting took a full month to complete, and when I received the photos of the artwork, it was evident that the identified deficiencies had been overlooked and replicated by the artist. Subsequently, it took an additional 10 days for me to receive a response to my email where I had requested these adjustments. Despite my clear expression of dissatisfaction and a detailed list of required corrections in my last email, Reproduction Gallery unilaterally cancelled my order and issued a refund. They did not provide a reason for the cancellation, leaving me with the impression that they were not prioritizing customer satisfaction and the reputation of their company.

The image they sent me was not even close to the image as posted on their website. I ordered Jackson Pollock's Landscape with Blue. What I got was vastly inferior in detail, background color from what was presented on the web site. If it were close I would not have complained. Unfortunately, it is a wedding gift and it is too close to the date to reorder. If this format allowed pics to be uploaded you could see for yourself what an amateur attempt at reproduction this was. UPDATE 10/12/22 : I have decided to return the work. I received an arrogant letter from the firm with return instructions. BUYER BEWARE : their works appear to be NOT reproductions but individual interpretations of what is presented on their websites and may be materially different from what is on the website. Mine certainly was. UPDATE 10/13/22 : No wonder they get so few returns- they ship from Thailand ! My cost to return from US was $150-200. At 50% the cost of the work. PLUS, they never offered me a photo of the finished work for my approval BEFORE shipping. UPDATE 11/5/22 : Here is Reproduction-Gallery's response to my complaint to the BBB : "Mr Trotman has without a doubt been the most unpleasant customer we have dealt with in 26 years.When he first placed his order he was extremely rude and abusive to our online staff who were trying to assist him with tracking his order. This customer sent a photograph of the painting in his possession. This photo did not resemble the colors of the painting which he received. We take photographs of every painting which leaves the Studio and this was sent to the customer to demonstrate that what he received was in fact what he ordered." Turn the tables on the customer ! Its all my fault ! Note that they accuse me of lying about the painting I received which I photographed and sent to them to show them how inferior it was. Plus, they never sent me any photo of the finished product either before or after shipment. 12/2/22 Ha ! Repro Gallery now claims that I have refused to pay for the work and have kept it : NOT TRUE ! I have kept the work and have instructed them to bill me...charge my credit card...they have the information. They apparently are refusing to do so , thus they can accuse me of unethical intentions. Very low indeed. Plus, I've written two reviews for Trust Pilot over the course of 4 years. they ask readers to look at me as if I am the epitome of negativity. they are quite foolish. where do they source their works ? Had I elected to return the work here is their address: 108/6 Moo 7, Soi Nernplubwan Nongprue, Banglamung, Chonburi, 20150 Thailand But you wont find this address on their website. Why ? Finally, so many outstanding reviews...but none of them are verified users as I AM ! hmmm...a little suspicious ??