RoadRunner ScootersReviews on record for roadrunnerscooters.com

parts are great to have. feel like if i had the free shipping that i was supposed to have as part of my rewards for spending over $5,000 i would buy more parts, more often. also the bottom tier shipping with ups to usps is slow and doesn't reflect rr's image well. of course you know the front fender is and inch or two too short, but other than that, i still tell people to buy from roadrunner and get stopped daily to be asked where i got my scooter.

The electric scooter RS6 Ultra has given me too many issues since the day of purchase. A couple of weeks after getting it, I was excited for this scooter, but it started having issues at low mileage. I've had cheaper options last me longer than this; now I have two dead motors, melted wires, an unresponsive rear wheel controller, and other issues that aren't as severe as the main problems.

Love that you have Parts for my RS5, just the $15 shipping seems expensive when I'm only buying one part. Like I just purchased a $35 brake handle, cost me $50 with shipping.

These guys make the best scooters in the biz. American designed and owned! these guys do it right! Check out the new RS6 Ultra! Things a freakin beast!!!!

This company is a scam. I ordered a pre order scooter totaling $2,500. I talked to Amanda and cancelled it with no problem. I called a couple days later and Amanda said it would take 14 business days to refund my money. 14 days went by and still no refund, I called Amanda and she did not pick up, she did text me with some bulls%$& excuses but still no money. I had to dispute this with my credit card because there were no signs of them returning my money. Don't order from this company they will take your money gladly, but they will not refund it. They are the worst.

Had my RX7 overvolt and fry itself within 200 miles due to crappy regen. Called support, they immediately recommended a set of controllers before hearing me out, spent the $600 something on controllers, installed them, no fix scooter still dead. So I called back and what do ya know, they recommended controllers again. I told them I just did it, they said ship my scooter to them... I didnt do that, I searched online and a few people have this issue with screens getting fried with the crappy regen. so i bought a screen for $150. Scooter fixed. After this I turned off the regen, but alas you cannot fully disable it, only for the first half of the battery. 2 months later, rode down to pickup food, shut the scooter off, then it wouldn't turn back on. Another screen, not the screen this time. Put my original controllers in, problem solved.... For no apparent reason the controllers just fried. Since then I've had to replace controllers a 3rd time for the same turning off the scooter and it wont turn back on. Ive also had to replace 4 headlights that are rated for 48v (etched onto the light) but RR supplies it battery voltage (64-84v) and same with the horn. However I never replaced the horn as it burnt up within 2 seconds of the first honk. I brought this up to them too, they claim I took my $4000 scooter through water and that everything should work on battery voltage. I cant find a 72v rated horn... doesnt exist. Stay away from this company, buy an Apollo or something, something that actually works.

After waiting 2 months for a scooter I purchased, it was never delivered. I asked for a refund. They canceled my order and now it has been 1 month and no refund has been processed. Ive tried reaching out to customer server and they don't respond to my inquiries. Terrible company and customer service. Stay far, far away.

Nightmare Experience with Roadrunner & the RS6 Ultra My experience with Roadrunner has been nothing short of a nightmare. After test riding the RS6 Ultra scooter, I found the ride quality extremely disappointing — wobbly, unstable, and far from confidence-inspiring. I decided to cancel my pre-order immediately, but that’s when the real trouble began. It has been over a month since I canceled my order, and I still haven’t received my refund. I eventually had to dispute the charge with my credit card company just to get my money back. The entire process has been stressful and frustrating, with Roadrunner’s customer service being unresponsive and unhelpful throughout. In the end, I chose to purchase a Kaabo Wolf King GT Pro instead, and it’s been a far superior scooter in every way — solid, smooth, and exactly what I expected. Bottom line: Be very cautious when dealing with this company. Between the poor ride experience, the lack of support, and the nightmare refund process, I would not recommend doing business with Roadrunner.