Rocket.netReviews on record for rocket.net

Absolutely frustrating experience. They turned off SMTP service for some reason. No emails were sent. Customer service is not very helpful. Who cares about speed of the site or anything else if the emails are not being delivered? Also the customer service cant even provide any logs or anything helpful at all. Very frustrating.

amazing support

Awesome support, problem solved <1minute. Thanks!

Rocket.net hosting provides five star service - expert, fast and friendly. Jawwad Khan today fixed a big problem on my website and which I thought was going to take many days to sort out. Ali Ahmed was also extremely helpful and took his time in diagnosing and researching the issue. As a website owner without technical expertise, I really don't know what I would do without the amazing support at Rocket.net. 5 stars is not enough! Thanks guys :)

Joao is so helpful and very accomodating with my request to have a client site upgraded to a higher PHP and solved the problem very smoothly. I highly recommend it.

Erald literally saved my website. He fixed my problem that I had been working on for 2 hours in less than 3 mins. Cannot thank you for hiring such outstanding employees. Thank you!

Rocket.net is always helpful, always kind. They not once tell me: it must be something I'm doing... They always research what I say is happening, they come back with solid answers. 99% of the time they fix the issue for me. Working with Rocket.net is super easy, I wouldn't dream of using another host at this point (and I've used many over the years). Their service, support and hosted environments are incredible!!! It is worth the upgrade though to get object cache pro installed.

I started a couple of years ago with rocket.net. At first it was great. I noticed a real improvement with my old host. Nowadays, in 2026 I have had multiple downtime issues. Especially in January. All my sites where down for almost a whole day on the dutch node. Last week frankfurt node went down and it took them 5 hours to repair the hosting of that specific webshop. A real shame. It isn't a reliable host anymore. Don't go here. Note: in the reply they are talking about one incident, but they are multiple big downtimes. I also have short outages of minutes that are happening too much