The public register of customer reviews. Anyone may read it, and anyone may file.
Write a reviewCompany file
Rating on file
Outstanding
56 reviews on file
Choose a row to list only the reviews with that rating.
Each aspect gets a score of its own after 5 customers have rated it.
Particulars
The best Low Cost Kitchen Cabinets at 50% less than big box stores. Fast easy online design and ordering without leaving your house! Samples available & free shipping on select orders. Bathroom Cabinets, Laundry Room Cabinets, Bar Room Cabinets, Office...
Register summary for RTA Direct (rtadirect.
Same department
The docket
56 published reviews on file
Filed
RTA Direct has revolutionized my shopping journey. Their intuitive platform and swift delivery turn every purchase into an exhilarating experience. As a passionate shopper, I find endless motivation here. Seize this chance to elevate your style and embrace the excitement today.
Filed by nordiopredex
Filed
RTA Direct was a great company to do buisness with. Jared was great to deal with his communication was excellent and prompt. I recieved the products on time and was impressed with the quality and ease of assembly. Products were packed good, secure and no damage. I will be doing buisness with RTA Direct in the near future and highly recommend them.
Filed by MIKE M.
Filed
100% recommend using RTA. We recently bought a house that needed all new cabinets and after getting in contact with Jared he was able to build us a whole new kitchen layout with some awesome cinder shaker cabinets. Can’t say I’m excited to tackle another kitchen project but when I do I know who I’ll be using!!
Filed by Easton
Reply from RTA Direct· Aug 11, 2025
Thank you so much for your fantastic recommendation! We’re thrilled to hear we were able to help design your new kitchen layout and that you love the cinder shaker cabinets. We totally get that tackling a kitchen project can be a big job—so when you’re ready for the next one, we’ll be here to make it as smooth as possible. Thanks again for choosing RTAdirect.com!
Filed
They screwed me over, steer clear of this company. I ordered an entire kitchen of cabinets from RTA Direct. Most of the order came, except a base cabinet, a sheet of plywood, and some trim that they informed me should arrive soon. never came, and heard nothing. I emailed and called frequently for two weeks with ZERO reply, they ghosted me. I ended up having to order from a different company and am still awaiting a refund from RTA Direct. I recommend ordering from RTAcabinetstore, the customer service is light years beyond RTA direct. But whatever you do, avoid RTA Direct like the plague.
Filed by Meghan M.
Reply from RTA Direct· Aug 11, 2025
We’re sorry to hear about your frustration with this order. This purchase did include a few backordered items, and while most of our orders are delivered within 2 weeks, backordered products can occasionally face delays outside our control. In this case, the order was delivered in full within 30 days of being placed, but we understand that the lack of timely communication during backorder process caused unnecessary stress. Since then, we’ve improved our order tracking and customer update process to make sure every customer is kept informed from purchase to delivery. We appreciate your feedback, as it helps us continue to improve both our service and communication.
Filed
Good quality and price!
Filed by Adam T.
Reply from RTA Direct· Aug 11, 2025
Thank you so much for your kind words! We’re glad you’re happy with the quality and price. If you ever need anything else or have questions, feel free to reach out to [email protected]!
Filed
It's always a pleasure working with Jared. I've had to buy more things twice since I've redone my kitchen and he is always very helpful!
Filed by Tracie B.
Reply from RTA Direct· Aug 11, 2025
Thank you so much for your kind words! It’s always a pleasure working with you too. We’re glad that he has been helpful throughout your kitchen projects. Whenever you’re ready for round three (or beyond!), we’ll be here to help!
Filed
When you get the delivery call and then the delivery it all seems a bit janky. I was concerned they would be poor quality. Being a woodworker and having built cabinets for myself and customers I was weary of these for the price and details like dovetail drawers and soft-close everything. Why didnt i build myself? Time. I dont have the time, im not a pro cabinet maker, I can, but its a lot of work. Let me tell you, these are absolutely perfect! You cannot beat the price. The shipping cost sucks but if you buy a whole kitchen or house its worth it. Hell we just bought 2 cabinets and its still worth the $295 shipping cost. The hardware and build quality is great. Yes, if you are a pro, you will find the hardware holding the boxes together a little disappointing but totally functional and with a little glue, its great. Solid wood doors and drawers and quality plywood boxes that will last because the finish is solid. You get a quality hardware kit that has a million ways to adjust every drawer and door for that perfect look. I built a 36” wide base cabinet in about an hour, at night, in the corner of my garage, we just moved so no woodworking shop setup yet. You cant go wrong.
Filed by Droopy M.
Reply from RTA Direct· Aug 11, 2025
Thank you so much for taking the time to share such a detailed and honest review! Coming from a skilled woodworker like yourself, your positive feedback really means a lot to us. We’re glad the quality, hardware, and build met your expectations—especially given your high standards. We completely understand the balance between time and craftsmanship, and we’re happy we could provide a solution that saves you time without compromising quality. Thanks again for choosing us, and we’re here whenever you’re ready for your next project!
Filed
Consistent good service puts RTA Direct ahead of the competition.
Filed by Goodsport
Reply from RTA Direct· Aug 11, 2025
Thank you for your kind words! We’re proud to consistently provide great service and appreciate you recognizing what sets us apart. Looking forward to serving you again!
