Rudy's Rug CleaningReviews on record for rudysrugcleaning.com

Reply from Rudy's Rug Cleaning· Oct 23, 2026

Wonderful to hear this feedback - our team will love hearing this! Thank you for sharing your experience :)

Reply from Rudy's Rug Cleaning· Oct 22, 2026

So happy to hear you had a great experience and that your rug has been restored post-cat defilement :)

Reply from Rudy's Rug Cleaning· Oct 21, 2026

Wow thank you so much for the kind words and for sharing your experience!

Reply from Rudy's Rug Cleaning· Oct 20, 2026

So awesome to hear you had a great experience with our staff - thank you for sharing your feedback!

Reply from Rudy's Rug Cleaning· Oct 17, 2026

Thank you so much for the kind words! Please let us know if there is anything else we can do to make your rug cleaning experience even better in the future :)

Reply from Rudy's Rug Cleaning· Oct 17, 2026

We're so happy to hear you've had a great experience with our staff and that your rugs come back clean and on time - thank you so much for the review!

Reply from Rudy's Rug Cleaning· Oct 14, 2026

Hi Karen, We're sorry to hear you were disappointed with the results of your rug cleaning. We reviewed your order with our team and confirmed that your rug went through our cleaning process. Unfortunately, your rug had significant matting in its thick, high-pile fibers. This type of matting can be permanent and cannot always be reversed through cleaning. Additionally, tightly matted fibers can trap dirt and debris deep within the rug, making complete removal difficult even with thorough dusting and washing. We strive to set clear, realistic expectations for every rug before cleaning, including discussing any existing conditions that may limit the results. While we always aim to achieve the best possible outcome, certain types of wear and matting cannot be corrected through cleaning alone. We appreciate your feedback and are sorry the results did not meet your expectations. Best, The Rudy's Rug Cleaning Team