ScarandcoReviews on record for scarandco.com

The docket

Reviews filed about Scarandco

45 published reviews on file

FiledApr 24, 2026
What a great bib holder!
What a great bib holder! Super string magnets hold the bibs with poking holes in your shirts or shorts!!
Filed by Andrew T.
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FiledJan 21, 2026
A pleasure doing business with!
Great customer service! My initial order was missing an item. I contacted them by email and received a prompt reply. Which was surprising. They were gearing up for the WDW Marathon Expo so they were super busy. But as soon as it was over they sent out my missing item. I love the products as well. No more safety pins!!!! I just wish they’d come up with more designs.
Filed by Shannon F.
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FiledFeb 28, 2025
I reached out after my order still did…
I reached out after my order still did not show shipped. The CEO was messaging me, which I thought this means they must really care about their customers. Boy was I wrong. The lack of professionalism and ownership to them not shipping my product to out with tracking or late is my fault? I am a small biz owner as well but I’ll never give another thought to support someone who treat customers like trash.
Filed by brit’s Hair A.
Reply from Scarandco· Mar 2, 2025
We did make an error by not checking the box to add tracking to your order. It was an honest, human mistake. We apologized for not shipping them with tracking but they were shipped via Standard Shipping as you paid within 48 hours of your order. We fully refunded you for the shipping cost due to our error. No one in our company treated you like trash. We responded promptly, professionally and honestly to your 15 emails. We are not sure what else you want from us other than apologizing again for making an honest mistake by not adding the tracking option to your shipping label. In the end we hope you love your magnets and have a great run!
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FiledJan 14, 2025
The mini size magnets are not strong…
The mini size magnets are not strong enough. They all fell off within a couple of hours during day one of my daughter’s first convention of the year.
Filed by Amy
Reply from Scarandco· Jan 14, 2025
That is disappointing and unusual as we sell thousands of our magnets and rarely have issues with dancers, runners, cyclists and other athletes losing a magnet, let alone all of them! Perhaps it was the type/thickness of the fabric or how they were applied that contributed to this. Our PRO set has double the magnet strength and might worth a look.
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FiledOct 4, 2024
Item were quickly delivered
Items were quickly delivered. The magnets seem like they will be a good alternative to safety pins. I have a race this month and I will get to try them out.
Filed by Lisa C.
Reply from Scarandco· Oct 7, 2024
Good luck at your race! Thank you for the kind review and for supporting our small, family business!
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FiledSep 10, 2024
The magnets worked perfectly
The magnets worked perfectly. I used them in a bike ride as soon as I got them, and they held the bib in place perfectly. I also appreciate the fact that you got them to me in time for this event.
Filed by Todd R.
Reply from Scarandco· Oct 7, 2024
Thank you for the great review! I am so happy they were there in time for your event!
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FiledMar 20, 2024
Customer service was excellent
Customer service was excellent! The product is great. Thanks.
Filed by Ginger
Reply from Scarandco· Mar 29, 2024
Thank you for the nice review! We are happy you are enjoying the magnets!
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FiledNov 30, 2023
Great all the way around
Great all the way around! Very fast shipping!
Filed by Jason
Reply from Scarandco· Dec 1, 2023
Thank you so much for the 5 stars! Means a lot to our small business!
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