Filed
Staff behind the counter on their…
Staff behind the counter on their phones. Not taking orders, not interested and certainly not helpful. It's such a shame the hiring policy is not more thorough!!
Filed by joan F.
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Big Train, Ghirardelli, Monin, David Rio & more - quick shipping, friendly folks! Connect with us on Facebook: https://t.co/MjheifD2tc
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674 published reviews on file
Filed
Staff behind the counter on their phones. Not taking orders, not interested and certainly not helpful. It's such a shame the hiring policy is not more thorough!!
Filed by joan F.
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does Amazon accept your invoices?
Filed by Ahmad N.
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I have been a customer for years quick shipping and good prices. The last few months prices have gone up 30 to 50%. Amazon has way better prices now. I am not going to pay their crazy prices.
Filed by Bruce W.
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Repeat buyer on Serious Sips back from when they used to be Serious Chai. Very nice people on the phone and such fast shipping to me here.
Filed by Patty A.
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I love the Vanilla Chai. The quick turnaround at Serious Sips is much appreciated and they updated me with emails along the way. Nothing negative to report. I'll order again!
Filed by Mom
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I spoke to Customer Service at Serious Sips about my order price being raised (without explanation) at checkout after I sign in. Customer Service blamed the delivery companies like UPS and USPS. She said they charge more to deliver to a residence than a business. I never ever had an incident in my 60 years, that I was charged more for delivery because my address was not a business.
Filed by Michael C.
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Found Serious Sips on-line after months of searching all the grocery stores in my town. It was during covid and I felt desperate to find Oregon Chai single packets. Serious Sips sent me an entire case within a week. I buy it from them constantly and get the best customer service best shipments to my house and am so thankful for this company. They offer so many items can't wait to try new ones too. From Montana to our Jersey friends thank you.
Filed by Debbe P.
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This is THE place to buy Monin syrups. Prices are great and shipping is very fast. Dylan did a fantastic job packing my order so the glass bottles arrived perfectly!
Filed by Cw