ServerBlendReviews on record for serverblend.com

Serverblend is the worst. Shut down with no notice and took my money out tho of course. Lost all my plugins and configs that took forever to get all settled. I just spent a ton of money for the holidays on halloween events and all only to now not be able to use them and now lost all my players. There server has shut with completely no notice or explanation! The owner should be ashamed of himself taking our money and no notice and doing their customers dirty like this!

ServerBlend has without warning and without offering refunds or ways to cancel autopay services shut down. They turned off the tcadmin panel a week ago, the website went down yesterday and they have now banned everyone from the Discord. Some of the staff from ServerBlend are working on starting a server hosting company of their own so hopefully we can get them back... the staff were always wonderful. But the owner has basically shut it all down with no warning and is still taking money. If you have had that happen to you I suggest you contact the Texas Attorney General and file a complain as well as stopping all auto payments and if you paid for a several month or longer service all at once recently or paid for a month service in the last week contact your bank and dispute the charges. Not much more we can do... but I strongly encourage everyone to file a complain with the Texas AG as them still taking money is fraud. The company is HQd in Austin, TX so the Texas AG would be the one to file a criminal complaint with.

Been with them since March. Customer service was always pretty slow compared to my previous host - often taking 8 hours or so on a "high priority" ticket (Seems customer support only worked daytime US hours). But in the the last week suddenly the tcadmin panel website does not even load, my servers are down and I can't get in to do anything about it, ftp file access has intermittently been unavailable, and they have ignored all the support tickets I've put in - all week. But of course they did take out payment for the next month on my servers!!!! Nothing on their twitter/facebook or the news section of their website in over 2 years, and it appears they nuked their discord channels. Nothing via email or their site to suggest they have an outage or something legitimate as a reason to go radio silent while their service is down. And now even their main website no longer loads. So there's nothing left. For what it's worth, someone on reddit claims they discord DMed someone on serverblend staff who said they were shutting down and fired all staff. I didn't want to believe it, but there seems to be no other explanation. So it looks like they have just silently shut down with ZERO WARNING, and stolen our money. Like others are saying :( RIP all our servers

Company stopped responding to my tickets. Services stopped. But the bills kept being taken for about 2 months.

So the owner of Serverblend has simply shut everything down and vanished. But still sends me bills for TWO servers I can't even access since the 20th when everything went down. I used to LOVE this company because of their outstanding customer service and reliability and recommended it to countless people over the past few years. Now I'm just thankful I never went autopay with them because I hear they are still taking peoples' money while no longer providing any service to them. Liberty, as they are known on X, the owner, is disgraceful and may actually be committing theft at this point. If they ever get their hands on another business I will avoid it like the plague. And you should too.

I recommended ServerBlend to everyone for years. I rented 9 Ark servers for many of those, spending quite a bit of cash but always getting top notch service (we're talking 30 minutes tops to respond to issues). I had a lot of tickets in this time, not because of any major issues but with 9 servers there's bound to be little things that pop up like stuck updates, etc. About a year ago I noticed that management stopped replying to tickets themselves - which is fine as they should have other people doing it. However the response times went from near instant to being only within an 8 hour window and now it seems they just stopped responding at all. My server went down somewhere around September 27th 2024. I have been billed since then and paid it due to autopay. Since it's an older game, I didn't notice till a few days ago when one of my players finally said something. The control panel doesn't work right and fails at almost every task. The FTP credentials won't connect so I can get my SEVEN year old save files (I took a local backup late August so it's only a little annoying). They've locked down their discord to channels that people can't type into. I don't know what to say anymore, this breaks my heart. I've exhausted every means I can think of to getting a message to them so a final review it is...

With a heavy heart, I have been motivated to leave a 1 star review. For many years, since the days of Ark Survival Evolved, I've used ServerBlend. The support team is the main reason. Always quick to respond and quick to fix any issues within reason. But the past couple of months have been a sinking ship. We have been down since Sept 27th with no word on when we will be back. A similar issue occurred the month prior with the same lack of response from their management. What makes this more frustrating, is that this has occurred both times, right after our billing cycle. So I'm sitting here not able to use a service I have paid for. Such a damn shame...ServerBlend, you used to be top notch. I've always recommended ServerBlend to others in search of a good company to host their game on. But no longer. Such a shame....

Solid in the past, abominable now. The quality of a service is proved in the breach, how they behave when something goes wrong and I'm afraid here ServerBlend are lacking. Node went down at 12 PM yesterday, their system status page showed they were having numerous outages. Given the extent of the problem I figured they'd be on it, so left it for an hour before sending a support ticket. Support ticket was replied to several hours later and this was the first they were aware their nodes were down (not a good sign, when their own status page is lit up like a Christmas tree). They were not able to offer me a solution, and here I am coming up on 24 hours later as they are "waiting for a response from management". A shame, because I've been with these guys a few years and will be cancelling my contract and going elsewhere as soon as I'm able. UPDATE: Some three days later I have still not heard back from a manager but their agents have enough time to sit around browsing Trust Pilot reviews 'cause they got in touch. Nothing useful though and in fact "Jess" did tell me a few things that make the firm sound worse. Good work, "Jess"! With Server Blend, your backups are not stored securely and can be lost or inaccessible at any time. Isn't that great when you're paying for managed hosting? Jess also revealed that the service status page is massively out of date with many of the nodes shown being completely fictitious! Good work, "Jess"! Bear in mind, I didn't ask about any of this, this was just sent of their own accord, instead of y'know, fixing the damned problem. Shockingly bad service.