SharefaithReviews on record for sharefaith.com

Just awful. Sneaky renewal tactics on subscriptions leave you with multiple hundreds of pounds bills that you were not expecting. No way out, no conversation, just a hard no to any request for help / reconsideration. It's hard to believe that this is a Christian comapany, I urge Churches to avoid them.

The Content, The Ease of Use are great. Absolutely no issues whatsoever. Sharefaith is the go-to website for Church Media Graphics.

The support system is unprofessional and disappointing. Please use another website developer. The templates and designs are limited and there is nobody to put you through.

Our church has used Sharefaith since 2013. Building the website and keeping it updated is very easy. Integrating the contact forms, online giving, and uploading the sermons is simple we also use Sharefaith Presenter and linked it to our CCLI account. I use the graphics & social media pictures and am very happy. I do wish the SF Kids portion had newer lessons.

The customer service was disappointing and unprofessional. They bounce you around for weeks. I attempted to cancel the service and after months of letters and request was denied. They are not a part of the BBB for a reason because customers are not the main priority. They are aware of my view and I don't anticipate that this will matter just would like for others to be aware of their misleading ads and poor customer service.

I am sad to say that the service of this company makes it one of the worst I have ever dealt with. When we signed up we purchased the Complete Suite with streaming features. Those streaming features add $150 more a month to the package below it. We ended up not using the streaming app and now would like to downgrade our membership. Most companies allow this online. Not this one. I opened a ticket with billing on 11/8, 11/21, 12/8 and I have called twice, once in between each ticket opening. Nobody has contacted me. No emails, no phone calls. Fast forward to today. I call to speak to somebody. When I get a rep on the phone he gives me the same "I'll open a ticket and someone will call you" nonsense the last two agents gave me. This time I asked to speak to a Supervisor. He put me on hold for about 5 minutes and then popped back on and said one wasn't available and he would have them call me. Again, frustrated, I *kindly* explained that I was aggravated and did not trust that I would be called back and asked for a direct phone number. I explained that I would need to talk to somebody today or I would be cancelling my subscription. He said, "Well, you can certainly do that" and then HE HUNG UP ON ME. There is nothing Christian about this company other than the people who they are mistreating. Run away as fast as you can!

Everything was wonderful until we tried to cancel the annual subscription. Our small church just lost $540 in a fee that they will not refund.

Do not use this organization. Understand, the comments below are our experience which has been horrific. They changed their identity for the charges to our bank and it took forever to find out it was them. It is as though they are trying to hide all of the extra charges/fees. We canceled our account but they are still charging our bank twice a month. To me they seem to be the most dishonest, lying, deceptive, and manipulative organization we have ever had to deal with as a church. Maybe others have had good experiences but not us.