Filed
Ordered braces
Ordered braces. Trying to get them to send an rma is almost impossible. They don't answer the phone hardly either. Won't do business again with them. Filing complaint and disputing charge now with bank card.
Filed by J C.
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530 reviews on file
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Particulars
Shop-Orthopedics is a leading provider of DME medical equipment with more than 30 years in the business. We pride ourselves on excellent customer service and rapid delivery times. We can even bill your insurance company! For any questions, please email [email protected] or give us a call at 855.618.5610 for assistance.
Register summary for Shop Orthopedics (shop-
Same department
The docket
530 published reviews on file
Filed
Ordered braces. Trying to get them to send an rma is almost impossible. They don't answer the phone hardly either. Won't do business again with them. Filing complaint and disputing charge now with bank card.
Filed by J C.
Filed
LIES! Their products do not live up to their hype! I spent $80.00 dollars on a cheaply made knee brace that did not support my knee. I sent it back with every thing and now I am un-patiently waiting on my refund!!!!! P.S. I also had to spend $20.00 to spend this cheaply made brace back!
Filed by Denise J.
Filed
Do not order from this company!! My neck brace said 3-4 days and now it’s 12 days with nothing to show! BBB complaint will be filed
Filed by Christopher S.
Filed
This company is terrible. I ordered a $360 brace that did not fit my shoes. Returning was difficult as it is because they would not provide a shipping label. They told me I needed to return at my own cost and label. I sent back via USPS weeks ago. Don’t even bother calling — they’ll never answer and they’ll never call you back. I’ve emailed numerous times and the only response I ever got was asking for a tracking number in order to process the return. I was never told I would need one and therefore did not ship with a method in order to obtain one. Big mistake. Now, they will not respond to me. I have filed with the Better Business Bureau and they never responded to that inquiry either. They will get away with robbing you.
Filed by Bryanna B.
Filed
Wouldn't work with me on wrong size. Snarky responses.
Filed by Jason A.
Filed
The item I ordered was not even shipped after 48 hrs, so I canceled the order. It simply disappeared from my account, but no money was returned. Customer service was not reachable. They are fraud. Don't buy from them
Filed by Anja M.
Filed
Love this store for fast delivery, good products, nice website strongly recommend.
Filed by Oman
Filed
The service is good, the product is great, and the delivery was really fast. I totally recommend it!
Filed by Mike C.