ShopgracieusaReviews on record for shopgracieusa.com

I had what I feared was going to be a major problem with an order. It was delivered promptly , that wasn’t the problem. I sent an email to customer service and within two hours the owner contacted me directly with a profuse apology and immediate credit to reverse the error. Went out of her way to make it right. Exceptional customer service from a lovely small business. Great fashions!

Ordered from them 2016 saw them on Facebook thought wow their stuff looks cute sent numerous emails they keep saying you will receive it soon within 2-8 weeks I never got it of course got scammed have all the emails to prove it :(

Always have amazing products and fast shipping love all of the clothes and always have great deals and quality products have bought from them multiple times and am satisfied every time!

We absolutely love our shirts!!! We ordered 3 different shirts and they all fit true to size!!

I am so happy I stumbled upon Shop Gracie! I was originally looking for an Ariana Grande hoodie and found their “Thank you, next” hoodie. But I also found so much more. My hoodie is super soft and the graphic lettering has not worn away after many washes. I also discovered their tee shirts. I got a white graphic tee in a bigger size and it is my favorite thing to wear over bathing suits and on cute lazy days. I will definitely be ordering more! :)

I ordered a shirt for my mum for Christmas and placed the order with significant time before the date but it never arrived. In January I reached out to the company and they told me that they were having a problem shipping orders from black friday/cyber monday and they have a backlog, which i completely understood and they upgraded my shipping to priority mail. I then reached out again in Feburary as the shipping said it was still in America and hadn't even been put through customs. My order had been sent back to their p.o box and they offered to give me a 15% refund or cancel the order for a full refund. Since i had bought it as a Christmas gift I asked for it to be resent. I then had to text them again in March, because the shipping still hadn't updated nor had the refund come through. She claimed that their was issues with the coronavirus, which again, i completely understand. I ended up getting a full refund for the order and it only arrived today. 5 days before my mums birthday. This is absolutely ridiculous. It shouldn't take 5 MONTHS TO ARRIVE. And to make matters worse not once did the company reach out to me, I had to text them first every single time. That is not okay. Having said that the quality of the shirt is actually pretty good and no matter how much i want to like it i just cant because of the amount of time it took to get here. 5 months in ridiculous.

Absolutely LOVE Shop Gracie! Their graphic T’s are always on point! And the shirts are true to size! Can’t go wrong with a cute shirt that everyone loves and wants!

One of the best experience I’ve had with online shopping. The products were delivered before time and the prices were reasonable too! Would love to shop from here again♥️