Filed
there was a problem with my bank card…
there was a problem with my bank card and they spent a lot of time and helped me out. kudos to Scott and Amy! great customer service!
Filed by Md B.
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Particulars
Silvercell Wireless is a U.S.-based wireless provider created with one simple goal: to make cell phone service easier, more affordable, and more trustworthy—especially for seniors. We believe staying connected should never feel complicated, overwhelming, or stressful.Our plans are designed around what customers actually need. That means simple, easy‑to‑understand options, no contracts and no credit checks. Customers pay for service that works without being forced into long-term commitments or extra features they don’t use. Silvercell Wireless also offers a wide selection of easy‑to‑use phones at affordable prices, including models designed for comfort, clarity, and reliability. Customers can choose the phone that fits them best, with no pressure or restrictive pricing tacticsWhat truly sets Silvercell apart is SilverService—our 100% U.S.-based customer care team. When customers reach out, they speak with real people who are patient, knowledgeable, and committed to helping. We take pride in explaining things clearly, answering questions honestly, and treating every customer with respect.At Silvercell Wireless, we’re not focused on upselling or complicated technology. We’re focused on dependable service, transparent pricing, and genuine support—so our customers can stay connected with confidence.
Register summary for Silvercell Wireless (silvercellwireless.
Same department
The docket
197 published reviews on file
Filed
there was a problem with my bank card and they spent a lot of time and helped me out. kudos to Scott and Amy! great customer service!
Filed by Md B.
Filed
Robin,lisa,and amy are all rock stars very helpful people and if they work for me id give em a raise. I appreciate you all thank you
Filed by c S.
Filed
The two ladies I talked with were very helpful and patient. They answered my questions and got my account fully actived without issue.
Filed by Charles H.
Filed
I had the privilege of working with Scott on getting our services switched over. I truly thank Silvercell for hiring Scott. The patience that was shown with me kept me calm throughout the process. Thank you SCOTT from the Winston household for your help!!!!!!!🙌🏽🙌🏽🙌🏽
Filed by Teresa D.
Reply from Silvercell Wireless· Oct 20, 2026
Thank you so much for sharing your experience! We’re thrilled to hear that SilverService support made the process of switching your services smooth and stress-free. Providing patient, caring, and reliable support is what we strive for, and we truly appreciate your kind words and trust in Silvercell. Thank you to the Winston household for choosing us!
Filed
Robin was so cool and collected in getting this old bumbling man to accomplish the task. She was great. I was slow, dimwitted.
Filed by Jim S.
Reply from Silvercell Wireless· Oct 19, 2026
Thank you for your kind words! We’re glad to hear you had such a positive experience with our team. We believe everyone deserves patient, friendly support, no matter the task, and we’re happy we could help make the process easier for you. Thank you for choosing Silvercell!
Filed
Their website was very clear and easy to navigate. On a Sunday, I was able to chat with a live agent (no, NOT an AI Bot!) and get my questions answered. The person who assisted me was Robin, and was very pleasant and professional. I am looking forward to becoming a long- time customer of Silvercell!
Filed by Sha-Rie R.
Reply from Silvercell Wireless· Oct 19, 2026
We’re delighted to hear that you found our website easy to navigate and were able to get your questions answered by a live team member. At Silvercell, we strive to provide a helpful and personal experience for every customer. We truly appreciate your trust and look forward to serving you for many years to come! Welcome to the Silvercell family.
Filed
Scott helped with all
Filed by Sid E.
Reply from Silvercell Wireless· Oct 19, 2026
Thanks for the review Sid, we're happy to hear that you were happy with our support!
Filed
servive is perfect and so is customer support agent scott is very knowledgeable
Filed by Bill C.
Reply from Silvercell Wireless· Oct 15, 2026
Thanks for the kind words Bill! We're glad that you are a part of the Silvercell Wireless family.