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Inadequate
18 reviews on file
Simple CellChoose a row to list only the reviews with that rating.
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Particulars
The founding partners of Simple Cell spent a combined 25 years working for a large Telecommunications company. We have used our industry knowledge to create savings for customers in merchandise and service purchases.We are a re-commerce company that purchases overstock inventory and customer returns from huge national distributors and big box retailers. Rest assured we only resell 100% authentic products that have been tested and inspected by our quality assurance team. Please note that since we are not an authorized reseller of this product, the manufacturer warranty may not be valid.
Register summary for Simple Cell (simplecellshop.
Same department
The docket
18 published reviews on file
Filed
I bought a bookie juice pack for an iPhone 16 pro. Stopped working after 3 months. Contacted the seller. Simple Cell Inc and “because it is out of the thirty day window I can no longer return this item “. This is BS. This stopped working after 3 months and that’s the response I get. Will NEVER buy from this shop again!!!
Filed by Lianna N.
Filed
I ordered a phone case for my then Pixel 6 only to find out that it didn't fit my phone. I set it aside and ended up ordering another phone but discovered that I missed the return window. In any case, if you are an Android user, Google Pixel, etc I would attempt to buy from the Google site or elsewhere as the product was misleading which led to me ordering the wrong case.
Filed by Jesus R.
Filed
Terrible customer service. Will not work with you at all.
Filed by Jake H.
Filed
I ordered an item costing $9.xx. The order was confirmed by email and a pending charge was placed on the Visa card. Weeks later and after several written support requests, no responses were made or received! This company appears to simply ignore their customers. I can only imagine that they don't have the item ordered and they want to string out the transaction. The pending charge expired by action of the Visa without any corrective actions by Simple Cell. Very strange!!!
Filed by Shocked
Filed
Sent back a ridiculously low offer on my iphone 11 trade in stating "wrong model" when I have proof of the IMEI. I declined the counteroffer and have yet to receive tracking info over a week later. Now I'm worried I won't get back the same phone or that they have damaged the phone. Seems like a scam.
Filed by Jessie B.
Filed
Bought through Reebelo and simple cell provided the phone. I ordered Good and it was barely acceptable with a lot of scratches on the front. Can not call Rebeelo - they do not answer the phone. Simple cell called right back and said i needed to get in touch with Rebeelo and i explained the phone situation. He seemed to imply that Rebeelo was a difficult place to deal with. Anyway, he offered a small discount (40) and i said that would be fine. Simple cell does need to decide what their conditions are though. No FAIR condition phones are listed on there website, so who knows how this occured.
Filed by M E.
Filed
I traded in my old iPad Pro 12.9 inch 1st gen for a like new 6th gen and it was flawless! I got a great deal, Simple Cell was very accommodating and the process was seamless. The new iPad I got was like-new condition however I don't think whoever had it before me ever even turned it on! 5/5 thanks Simple Cell!
Filed by Kurt B.
Filed
Terrible customer service. Bought a Note 10 from them and the phone will not accept or make calls. Piece of junk from a piece of junk scam company. Stay away!
Filed by Nick M.
