SleepDirect.comReviews on record for sleepdirect.com

Sleep direct gives excellent service and prompt service. I wish every place was like them !

Spoke with Greg and he explained what was happening and apologized and not responding to my June email on the topic. I appreciated his willingness to listen and explain. Very poor customer service. Will not respond to inquiries about options since my Dream Station Go I purchased from them has been recalled. Philips recommends users contact their DME. I would like to know what I can use. They do not want to be bothered apparently even though they were happy to take my money!

The company really went through and worked with me to get my order.

fast shipping!

Quick and easy

I ordered the So Clean 2 and the adapter lid for the AirSense 10 and it came on time (or a day early). Unfortunately, between the time it was ordered and the time it showed up, I learned that ResMed specifically states that using the So Clean with the machine voids the warranty. Since I also deal with insurance, I had to send it back without ever using it. That said, I was credited the purchase price (minus their restocking fee of around $25 total) quickly. The only reason I give 4 stars is the directions for returns are a little confusing. But Sleep Direct was right on top of things and I appreciate that.

My first experience with SleepDirect.com was exceptional. I received my purchases in a very timely manner with no issues. Product prices were within reason as compared to other sites.

Very easy to order and item was easy to install with directions included.