Snyder Creek IncReviews on record for snydercreek.com

I ordered quarter inch elastic back in March with a $20 shipping fee . As of Today May 7th I still haven't received it. I've been trying to call and sent text messages since April 24th and no one is getting back to me. Today I sent an email requesting a refund. Possible scam? If I don't receive items or a refund by May 15th, I will file on ftc.com /complaint

Great product 👍

I will not do business will this company ever again. I placed my order on 4/20/19 and received it on 4/24/19, not bad. But when I checked the order that I received I found a fabric pattern that I did not order. I called the phone number provided by the company web site, I was brushed off and was told they would call me back. Its 5/6/19 and it hasn't happened yet. I even sent two emails to Snyder Creek with photos of what I received, and I'm still waiting for a reply. Their customer service is very bad.

Prompt Shipping, accurate

Exactly what I wanted and fast delivery. Thanks.

Always easy to order and prompt delivery

Top quality fabrics and prompt attention if a problem should come up!

Great service on the phone. Order received on time. Only wish I could have had another shipping option that wasn't 7 to fees the cost of the order... but I needed it so paid