Stress-Free Auto CareReviews on record for stressfree.com

I recently walked in on Friday morning and the guy was on the phone the whole time, not once did he say; I'll be with you in a moment, he never made eye contact, he remained on the phone, s far as i could hear, it was a personal conversation. I even sat in the waiting area, he could clearly see me. He never made eye contact, he never helped me. I walked out and looked in the garage area and they had no one being serviced. Bad Customer Service. Good looking place, but I left disappointed.

Stress Free Auto Care did nothing but cause stress. They attempted to charge me $4300 for a simple clutch and flywheel for a 2005 Honda Accord. I thought because they had good reviews, that they would take care of me. Boy, was I wrong. I would highly recommend getting a second opinion anywhere else before authorizing any work here. Their labor by hour is very high; nearly dealership level. I called three other shops in the area and got consistent quotes for $1300 less. They attempted to charge 12.5 hours for a 6-9 hour job.

I recently brought my 2020 Mazda CX-5 to Stressful Auto Care for a major service: a transmission change, oil change, new spark plugs, and new brakes and rotors. I am beyond pleased with the work, the price, and the overall experience. What truly sets this place apart is the atmosphere and communication. Walking in, I felt like I was entering a doctor’s office—like my car was going into surgery. They provide live updates, pictures, and clear explanations of what’s going on. They even give you care instructions afterward! The team huddles up to discuss my car’s “health,” which is both unique and incredibly reassuring. It’s organized, serious, and meticulous—just like a hospital. I genuinely felt my car was in expert hands. A huge shoutout to Tyler, who was absolutely great. He’s the reason I went in the first place. On the phone, he was polite, friendly, and gave me a reasonable quote that made me think, “Why not?” As a woman, I’m usually very sketchy about new mechanics and repair shops—worried about being taken advantage of—but after this visit, I felt great about my decision. Thank you to the whole team for taking your work so seriously and treating customers with such transparency and respect. I’ll definitely be back for all my future auto needs!

I've been going to Stress-Free Auto Care for about 3 1/2 years. They're honest and they give you the truth about what is absolutely necessary and what can wait. The customer service is excellent! Grant always has a big smile when he greats you. They have coffee and snacks if you have to wait. Their prices are fair and reasonable. I really do have less stress taking my car to them because I know I'm in good hands and I can trust them!

A review from before but still applies here! The few times I came back to rotate my tires has been effortlessly easy and smooth. Staff is always kind and super efficient. I did say the pricing was $60 before but I remember now that was because of a special pricing during the holidays back in 2023 lol don’t expect $60 to be the in today’s age or even offer life time rotations. They do offer life time rotations if you purchase tires from them tho, super convenient! Schedule online from their reminder, come into the day and wait or drop off, and within 1-2 hours it’s done. One time I forgot to unlock my car and forgot to give them the key… they tried calling me but I was away from my phone, oops. They were nice about it and said to reschedule, which I did with them that day and that also went smoothly. Super kind and forgiving. However, the most recent one (like 4 months or so ago) the technician that rotated my tires didn’t have the cover for the seats and having white seats… yah that was horrible :( took me a bit to remove the stain but I did eventually got it removed. It’s okay tho as that was just a one time thing. The other times I rotated they had the seat protectors on. Oh swell. I may remind them next time just to make sure the seat protectors are on. Anyway kind, patient, and an acceptable team. Highly recommend coming here for your for sure “stress free” auto care!

Had my BMW x1 in stress for auto a couple times and they’ve always done a great job.

Very happy with the service and especially the communication process! To get the follow up communications while working on your auto is a huge benefit to me

Gene at Stress-Free has helped to keep our maintenance up to date allow our 18 year old Scion to continue running. Thank you Gene!