Summit MortgageReviews on record for summit-mortgage.com

They really out did themselves when I was buying a home shout out to Sarah for making it happen

The worst experience I’ve ever had buying a house. We were supposed to close in January but they didn’t get all the paperwork. We changed the closing date to February 10. Again, missing paperwork that they never sent out. We changed the date to deviate 14. Again something wasn’t completed. Now we are supposed to close tomorrow and what do you think happened today? Missing paperwork. Do not use this company for your home loan.

Evans took care of absolutely every single thing giving the extra mile to help us getting a lower price on the HOl. He worked so fast and so hard on our loan! He responded every single email and phone call and explained everything very well plus he showed up at closing! Amazing service! He and Jessica made our experience the best!!

Next to dealing with Bank of America Summit Mortgage is the worst. Their communication is next to nothing. I have spent countless hours on the phone with them trying to get them to understand that I never had a lapse in my mortgage insurance coverage. The policy was mailed/faxed/emailed and uploaded and keep playing games saying it has not been received. They also calculated my property taxes wrong and now my escrow account is short. I wish the mortgage rates would gone down I would change companies. Do yourself a favor and look somewhere else

The arrogance is strong in this company. Customer service is nonexistent with the agent we worked with and from my research, it's the culture with all Mortgage agents that work for Summit. I did secure the loan with Summit, however, it was not with drama and threats. Remember we are the customer. If Summit does not want our money then we will look to another mortgage lender who will be happy to treat us like customers and with respect.

Excellent service in all respects. I would definitely work with them again/

A+ would recommend.

Was very easy to do. Grant Cox kept us informed, was prompt answering questions, and guided us well. Good rate, great service, and I will be back again if I need anything more.