Legacy SunPower Corporation (Out of Business)Reviews on record for sunpower.com

Sunstrong assumed control of Sunnova's assets due to Sunnova filing for bankruptcy. I had autopay setup with Sunnova for over a year and we were told that would transfer over and no action was needed on our part. When the first payment was due they contacted me and said my credit card on my autopay was invalid. But what really happened was when they transferred my account the payment data was corrupted. So I updated everything and they told me my payment was processed successfully. Now one week later they are calling and texting me telling me I have missed a payment. The BBB Grade F they have must of been well earned. What an incompetent company.

Recently transferred from Sunnova. 1. The website is not functional, so I’m unable to create an account or view any account details. 2. The mobile app cannot be set up properly and is not working as expected. 3. Lack of communication on the terms of takeover and waht happens after. Nothing gets sent except the bill.

L'app non mostra i grafici in durata, inoltre, per fare un esempio, mostra una produzione di energia dai pannelli alle 3 di notte!?! Se potessi cambiare app, lo farei immediatamente. In poche parole è inutile, non serve a niente. Complimenti!!!

ayant fait installer des panneaux Sun power en 2014 ,et cela par une entreprise de la région , et au bout de la 11 ème année je me retrouve en panne de l'onduleur ,après un appel auprès de l'entreprise qui a effectué les travaux il m'a été signifier que la panne était dû à une surtension et que la garantie ne rentrée pas en compte ? pourtant bien figurant sur ma facture de vingt année de prise en charge de matériel? cela ressemble à de l'arnack (absollésance programmée ) après démontage de l'onduleur aucune noirceur et aucune trace de quoi que ce soit de surtension . en se qui me concerne , je ne peux que donner un conseil aux futur intéressés de bien réfléchir aux futur achats, le mieux serait de ne plus rien acheter . Je souhaite. beaucoup de chance à tous les prochains clients .

As a customer, this company slowly declined removing features from their customer software application in order to get you to subscribe for their services when this was never in the agreement. Customer service cannot be reached when repairs are needed. Overall, this business is unreliable and untrustworthy.

Disappointing experience. I was contacted and asked intrusive personal income questions, and then they insisted on speaking with my wife—even after I made it clear that I was handling the matter. I told them that if this was going to be a deal breaker, I was okay walking away. At that point, the representative abruptly ended the call. If this is how they treat potential customers, I can only imagine how things might go after making a purchase. Not the kind of company I want to do business with.

Has to be one of the worst companies in the world and a blue print on how to fail as a business. multiple phone calls ticket after ticket no response. They cannot possibly last much longer. I think maybe the federal gov should look into them

I am writing to warn people about SUNSTRONG SOLAR. I signed on originally with Sunpower and they went bankrupt. Then Sunstrong took over and frankly they aren't any better. I stopped paying my lease because they have been NOT ADDRESSING THE LEAKING ROOF FOR THE PAST TWO YEARS....I notified them of the "smell of water " when the panels were installed and they gave me some poop and bull story that didn't address anything. I FINALLY went into the attic during a rainstorm and the water was running down the joists. I HAVE spoken to them over and over and over and over again and all I get is that they are "working to get someone out here" Since I have stopped paying for NOTHING they shut off my panels and hit my credit rating which was excellent but now is down in the 600s. I am beside myself. NOBODY IS DOING ANYTHING TO HELP ME! There is a case with the attorney general in the state of CT but this is seemingly stalled. IGIVE UP IS EVERYBODY CROOKED? I WOULD NEVER EVER GET INVOLVED WITH ANY OF THIS AGAIN! WORST IDEA EVER!!!