swcorp.comReviews on record for swcorp.com

Great experience! Everything went smoothly, the communication was good, and the product arrived as expected. I’m very happy with my purchase and would definitely buy from them again. Highly recommended!

My shower door looks beautiful. Installation is very straight forward. I did have to call but they have a tech support line and the tech was knowledgeable and helped on the spot. I see they have smart toilets and other products so i will sure be back.

Sent a broken tub out, had to purchase new and go through return process. Second tub was the wrong size… employees are unorganized, call all the time and forget they did. Stay away.

My product arrived with a broken part. After MONTHS of back and forth, they advised that they were unable to send a replacement part.

We had to return a item, and are due a refund. But after 5 phone calls and one e-mail and 2 months we still haven't received our $848.00 plus refund. We've given order number, tracking numbers, we pack and shipped item the back. They don't have accounts payable to talk to and you get the run around.

Terrible experience with this manufacturer. All on line and installation instructions indicated one outlet required, tub came with 3 required outlets. No solutions offered except to run extension chords!! Wiring diagram on line and provided is not specific to a particular tub, is "generic". Not able to get specific wiring diagram for my tub. Beware when ordering.

Started in Feb 2019 - I would wait on a tub for a month maybe 2, but the seal failed on my tub 5 years ago while it was still under warranty. It has taken me 5 years to get a part to repair my tub. Yes, the initial email with pictures was sent in Feb of 2019. NOTHING was done, it took digging and digging for phone numbers to get in touch with the right ppl. After a phone con., and paying for shipping for an item that should of been covered, they waited almost 2 weeks more to send the item. While I may love my tub that I can't use until the part comes, I would never recommend this company to anyone! I would rather deal with the VA than this company.

Ordered a bathtub and this company not only delayed my order for nearly a month, the tub arrived with a broken led and some cracks on the lip. After a few back and forths, I ended up sending the product back and asked for refund. Such a waste of time.