TASCReviews on record for tasconline.com

I'd give zero stars if that was a possibility. Without a doubt the worst company in the history of companies. They are lazy, rude, and change things without telling anyone.

In my two years of experience, 9 out of 10 requests got denied for no reason. I had to speak to customer service agents who could not read. Only when I asked for a supervisor to review my claim, was I able to have my claims approved. (Miraculously, with no reasons found for any denial).

I would give them zero if possible. They are holding MY money hostage. My employer (former because I’m retired) decided to go with the cheapest HSA benefits admin. Medical bills to pay. Money left my bank account on July 24th. When I talked to CS they said the money was there however had a delay on it but couldn’t tell me why. Two days later, I speak with CS sup who gives me some canned answers and tells me TO JUST WAIT A LITTLE LONGER!!!! I hung up. Useless!! Complained to employer but not much they can do. I’m still waiting.

Do I have to give them 1 star? Many claims are flagged for "verification" unnecessarily. Documentation is deemed insufficient due to rigid and inflexible rules such as a receipt must have a "date of service." My reimbursement claim for contact lenses has been denied 4 times for failure to have a "date of service" (literally those words) for an online order of contacts. There is no date of service. The order was fulfilled and the contacts were mailed to me. TASC requires ins EOBs to prove you didn't overpay the provider. Keep all the colorful receipts stapled to your prescription bags. They need to be sure the $3.18 prescription from the pharmacy is legit. Will this benefit year please end already? Never will I ever sign up for FSA again if this is the company my employer uses.

Completely botched the state of TN teacher HSA migration. Couldn’t get my transferred money for over a month. I would report them to a regulated entity for f I know to whom I could go

Shittiest card, nothing works, don't use it!

Very poor customer service. I submitted a question via the site. When I requested written documentation so I could better understand what they were saying- the response was “I am the supervisor and this is the only way”. The conversation was ended without the ability for me to ask follow up questions.

If I could give zero stars I would. This is the most difficult FSA provider that I have experienced. Extremely poor customer service, antiquated web page, and difficult to get reimbursments. All of the invoices that they deny provide very vague descriptions for the error. You'll have to go round and round to get the invoice paid. You also have to google thier customer support phone number, there is no where on your account or the contact us page that provides a phone number. The only way to set up reimbursments other than their silly debit card is to use the app on the phone. You can't set this up or modify on thier website. This is a first seeing a website that has less informaiton, and fewer features than an app.