taylormorrison.comReviews on record for taylormorrison.com

We moved into our Taylor Morrison home five months ago, expecting this to be an exciting new chapter for our family. Instead, we are heartbroken and exhausted by an experience that has turned our dream home into a construction zone. Before closing, we raised multiple issues and made it clear we did not want to close until they were resolved. We were told our contract would be canceled if we did not close, leaving us feeling pressured into proceeding with known, unresolved problems. We understand that minor warranty issues can happen with any new build, but this is far beyond that. Virtually every wall, door, baseboard, and ceiling throughout our home needs attention, with repainting and retexturing required in nearly every room. These issues have been addressed repeatedly, yet we are still dealing with extensive repairs five months later. Our belongings are piled in the middle of rooms, furniture is covered in plastic, most of our walls are bare, and we still have countless items in boxes. We cannot decorate, hang anything, or finish our children's rooms because our entire living space is affected by ongoing work. Our window coverings are down or unusable, leaving our home exposed to the public sidewalk behind our backyard. We requested accommodations during these repairs but were denied, leaving us to live around construction, dust, paint fumes, and other potential hazards. The hardest part is that I am pregnant, we have a toddler, and my husband is trying to work while we navigate this situation. We should be preparing a nursery for our baby arriving at the end of the year and making our children's rooms feel like home. Instead, our toddler cannot comfortably enjoy her own room, and we are living among workers, plastic-covered furniture, and unfinished spaces. It is heartbreaking to spend so much money building a home for your family and feel displaced in it. Five months later, we are still fighting to feel at home in the home we paid for. This experience has taken so much joy away from what should have been a special time in our family's lives. We simply want our home properly finished so we can unpack, prepare for our baby, and finally enjoy living in it.

Taylor Morrison is currently building Ardisia Park in New Smyrna Beach. One of their new homes under construction just literally COLLAPSED today, and a worker was hurt. You get what you pay for. Buyer beware! Go to WFTV's website and look for the story titled: "Emergency crews respond to structural collapse in New Smyrna Beach"

reaally bad experience, they took mi money away. i tried to get a house with them, they just keep asking for pappers w2s, paid stuff and then after 4 months, they cancel the contract and they just kept the money they for cero reasons, so i will recomended to the customer to think before do bussines with this company

I deeply regret purchasing a Taylor Morrison home. I reported water-related sounds and outside-air infiltration near an exterior bathroom wall during the original warranty period. Years later, the siding, weather-resistant barrier, flashing, penetrations, insulation, air sealing and concealed wall cavity still have not been comprehensively inspected. Taylor Morrison arranged limited roofing, HVAC and plumbing visits. A roofing contractor performed a 30-minute water test and could not reproduce an active roof leak, but this does not eliminate possible intermittent water or air intrusion through the siding or exterior-wall assembly. Despite continuing conditions, elevated moisture-meter readings and thermal anomalies, Taylor Morrison repeatedly closed my warranty requests—including recent requests—without providing objective evidence that the affected wall was properly investigated or repaired. I also raised a serious discrimination concern. Based on what I personally observed, other homeowners whom I perceived to be white appeared to receive substantial roof or ceiling repairs, while my repeated requests concerning a condition reported during warranty were dismissed or closed without equivalent investigation. I cannot know every detail of those homeowners’ situations, but the difference in treatment left me feeling that my race or color may have affected how my concerns were handled. Taylor Morrison denied that allegation, but it has not adequately explained the apparent difference in treatment. After I filed a consumer complaint, Taylor Morrison responded through an attorney, denied responsibility and requested closure of the complaint. I formally disputed that position because the specific siding and concealed-wall concerns remain unanswered. In my experience, Taylor Morrison focused on closing warranty requests instead of conclusively identifying and correcting the underlying problem. Homebuyers should document every issue from the beginning, preserve photographs and correspondence, and obtain independent inspections before warranty periods expire.

While Taylor Morrison has nice Floorplans their culture of misrepresenting/misinformation and execution gaps are seriously lacking in multiple areas compared to other builders here in Florida. Luckily, I dodged a bullet and never signed a contract. The level of frustration with their Design Center in Tampa FL and the individuals who managed is like no other. They definitely dont care about the customer and could care less if they impact a sale for their sales team - no partnership or ownership for their mistakes. Not only do they say one thing and claim the opposite a few days later, they blame the customer for their mistakes and miscommunications. I have bought several homes from other builders here in Tampa no issues at the buying/contract step and this by far is the worst experience I have ever encountered. Go somewhere else seriously! Dont make a mistake. Do your research

My experience with this builder has been deeply disappointing due to a severe lack of quality control throughout the construction and handover process. Shortly after closing, numerous latent defects, cosmetic shortcomings, and substandard craftsmanship came to light, signaling a clear compromise in building standards. Despite submitting documented claims well within the coverage period, the home warranty service team has demonstrated unacceptable delay, deflection, and failure to honor repair timelines. There is a substantial disparity between their sales promises and the quality of the final deliverable. I strongly advise prospective buyers to retain an independent third-party inspector prior to final walkthrough and carefully scrutinize the property for contractual non-compliance.

Taylor Morrison Homes are a Plumber's Paradise. If you are an experienced plumber, you can get much work correcting the leaks and faucet blow-outs and doing complete re-pipes. If you are a novice plumber, living in a Taylor Morrison home is an advantage because rather than doing expensive commuting to plumbing school you can stay home and practice on your own leaks. We had three big leaks and now need a whole re-pipe. Shameful!

If I could use a negative 1 I would. I regret purchasing my home from Taylor Morrison. Buying a brand-new home should provide peace of mind, especially knowing it comes with a builder’s warranty. Instead, it has been one of the most frustrating experiences I’ve had as a homeowner. I experienced a serious plumbing issue that caused my toilet to overflow, flooding my bathroom with contaminated water. This created a health hazard, damaged my home, and caused significant stress and inconvenience. I documented the issue and contacted Taylor Morrison expecting them to honor their warranty obligations. Instead of standing behind their workmanship, Taylor Morrison refused to properly resolve the issue, leaving me to deal with the consequences. A warranty should mean something, especially when the problem involves plumbing failures in a newly constructed home. When you spend hundreds of thousands of dollars on a new home, you expect quality construction, accountability, and customer service after closing. Unfortunately, my experience has been the opposite. Once the sale was complete, I felt like my concerns were dismissed rather than addressed. I would strongly encourage anyone considering Taylor Morrison to thoroughly research their warranty process before purchasing. A builder’s reputation isn’t measured by how quickly they sell homes—it’s measured by how they treat homeowners when problems arise. Based on my experience, I cannot recommend Taylor Morrison.