Tobacco GeneralReviews on record for tobaccogeneral.com

Reply from Tobacco General· Oct 5, 2026

10/05/26 We would like to investigate this issue for you. We are not an AI scam. If you are in email contact with us, please continue to communicate with us. If not, please email our customer service at [email protected] for further assistance. 10/06/26 You left one voicemail, which we received and acknowledged. We then responded to you by email. Once you confirmed that the package had not been delivered, we contacted USPS to open an investigation into the shipment. We are glad to hear that your order has now arrived safely. However, once the package was in USPS’s possession, the delivery was handled by the carrier, and we took the appropriate steps on our end to assist you when you reported that the package was missing. The review was posted within approximately one hour of contacting us, before we had an opportunity to complete the investigation with USPS.

Reply from Tobacco General· Oct 6, 2026

Thank you for your review! We’re glad everything was delivered as expected. We appreciate your business and hope your sister enjoys her tobacco as well! At this time, we do not offer sample packs, but we appreciate the suggestion.

Reply from Tobacco General· Oct 6, 2026

Thank you for your review! We’re glad to hear your order arrived quickly. We truly appreciate your business!

Reply from Tobacco General· Oct 6, 2026

Thank you so much for the wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our team. We truly appreciate your business and are always happy to help!

Reply from Tobacco General· Oct 6, 2026

Thank you for taking the time to share your experience! We’re glad we were able to get your replacement order to you quickly and that you received it safely. We truly appreciate your business and the opportunity to make things right!

Reply from Tobacco General· Oct 6, 2026

Thank you for the wonderful review! We’re glad to hear your orders consistently arrive as expected and that you’re happy with our prices. We truly appreciate your continued business and look forward to serving you for many years to come!