TrainualReviews on record for trainual.com

They lock you into a year contract with no way to get out of it. The software itself feels like it was made 10 years ago. There is very limited access to their API and integration. The look and feel of the documents is really bad, with almost zero room for customization. It is extremely expensive for what it is.

Used to be a good product but then they decided to redo the UI. THe product lacks basic leanring plans to guide a user. The system is a mess of 5 concepts that are confusing and hard to navigate. The new UI is very confusing and hard to use for users. They try to do a search for topics but are unable to find a topic that matches OR they find topics they don't have access to. The system should not show content they don't have access to but it does show that it exists as a Subject and then the user sends requests to view content they are not supposed to see, wasting the admins time.

Trainual is one of the best pieces of software that we use.. and we use alot! They are continually innovating and making things better and more user friendly. Alot of other SOP softwares out there are stagnant. 5 Start to the Trainual Team!

Trainual is fantastic! A great central location for all your company information and truly the way to get everyone on the same page. Great for centralizing remote locations or standardizing multiple location facilities. Also super easy to use and interact with.

Trainual continuously blows me away. Their customer service is attentive and ensures that any issues me or my company have ever had are solved quickly. They provide spaces for customers to work with each other and their teams to ensure everyone's platforms are built exceptionally well. They regularly provide incredibly useful product updates and ensure that the updates are tested by actual users before implementation. It is also a nice benefit to be apart of those tests as a user and help the Trainual team ensure what they add to their system is something customers want. Trainual and their team is attentive to their customer's needs and work tirelessly to ensure that everyone can efficiently and effectively manage their processes and train their business.

From the very beginning, they have been there to support us with various training sessions, one-on-one video meetings, and even helping us create some content. They have also been incredibly helpful whenever we needed assistance. It has been an amazing experience working with everyone at Trainual.

I’ve been working with Trainual for about a year and a half now as a Certified Consultant and Partner, and I remain thoroughly impressed with both the platform and the team behind it. Trainual stands out as a progressive organization that genuinely listens to user feedback and actively incorporates improvements into their product. Their support team is phenomenal - responsive, knowledgeable, and always ready to help in a pinch. One of the standout aspects of Trainual is how they continually invest in their certified partners. Through regular training sessions, educational resources, and open channels of communication, they ensure consultants like myself feel equipped to deliver maximum value to our clients. This level of support not only fosters our professional growth but also makes a lasting impact on the organizations we serve. Beyond their commitment to partners, Trainual has proven itself to be an invaluable tool in my own service offerings. By integrating it into client engagements, I’ve seen remarkable transformations: from quadrupling revenue within a year to expanding teams fivefold. Clear, well-documented systems and processes lead to sustainable growth and a workplace culture of accountability - benefits that can be traced directly back to the clarity and structure Trainual provides. As for the platform itself, its intuitive user interface was what first caught my attention. The ease of navigation makes it a delight for both new users and organizations looking to scale. It’s truly a solution that simplifies complex processes and empowers teams to operate at their best. Kudos to Chris Ronzio and the entire Trainual team for creating a dynamic product and backing it up with exceptional support. Thank you for continually refining the platform and for making it so easy to champion Trainual as a trusted partner. Here’s to many more successes together!

Implementing Trainual in our company is one of the best investments we've made. The level of detail and specification you can go into on the platform is incredible. Trainual allows all of our Teams to have access to policies and procedures across the board so that everyone knows who is responsible for what and what the process for various matters looks like so that there is true accountability in place. We strongly believe in knowledge sharing as a company so that there is context and reasoning behind each situation we deal with and Trainual makes it easy for everyone to access the information database. We are also able to keep our Teams on their toes and in the know with updated/new processes with regular quizzes and a user friendly interface that everyone can learn easily. Trainual is quickly becoming a very heavily relied on application we use in our day to day workflow, and I'm very grateful for it!