Trueform ConcreteReviews on record for trueformconcrete.com

DO NOT TRUST THIS COMPANY! Trueform is a horrible company. I paid $540 to order a sample for a custom color countertop. I received the sample and it was a perfect color match to the wood plank that I provided and appeared to be made well and extremely durable. I then placed an order for custom countertops based on the sample that was provided. Once the countertops were complete Trueform contacted me to say that there was a QC “quality check” issue and the delivery and installation would be delayed. A few days later the countertops were delivered and installed and they were a COMPLETELY DIFFERENT COLOR than what I ordered. I ordered a dark walnut brown and they gave me a deep cherry wood - dark red color. The picture attached shows what I ordered on the left and what they actually produced on the right. They attempted to offer me a discount to keep the wrong color countertops, and I declined and requested that they provide me with countertops that matched the sample. It took another eight weeks to have the second countertops installed. The second countertops weren’t completely painted, and they damaged my cabinets during the re-installation. (Pictures of the sloppy paint job are attached.) Within the first two months of having the countertops I have had issues with color chipping off and significant discoloration due to the lack of a sufficient protective coat. Kitchens count for about 10-15% of a home's overall value, and Trueform has essentially LOWERED the resale value of my home. Their website states that their "mission is to co-create pieces that feel natural, elevate the spaces they inhabit, and make people happy,” but they have turned my kitchen renovation into an absolute nightmare. Avoid this company!

Ihave purchased pro cook befor the quality is excellent purchased panset some 10 years ago and still going strong customer service is spot on vert polite and not a talking machine added bonus YOU CAN UNDERSTAND THEM would highly fecomend THANK YOU

Excellent attentive, well-informed service from beginning to end. Gorgeous product!

What an excellent company and product!!!! I have nothing but good things to say about Trueform Concrete. The sink arrived in a timely manner and the customer service was great. We liked them so much we are purchasing another sink soon.

It was a true joy to work with this professional company.

EVERYTHING WENT BETTER THAN EXPECTED ESPECIALLY CONSIDERING THE TIMES WE ARE CURRENTLY IN. STAFF WAS VERY ATTENTIVE AND RESPONSIVE THANK YOU GREAT WORK GREAT PRODUCT

Amazingly speedily and helpful with every question or email I had. Oh, and My sink is DOPE!

I worked with Trueform on a powder room project. They were very accommodating to my requests and created a beautiful floating sink for my clients. It was the perfect touch for the powder room design and everyone loves it. I highly recommend Trueform!