usb-flashdrive.comReviews on record for usb-flashdrive.com

Reply from usb-flashdrive.com· Nov 19, 2018

Hi Gail, We are glad to hear you are happy with the product and service we provided. We do apologise for the FedEx glitch. As with any product there is always a small chance of a delay, we wish we could deliver all the goods personally. We hope we made the process as smooth as possible for you and look forward to hearing from you soon for your next order. Kind regards Shelley Love

Reply from usb-flashdrive.com· Nov 19, 2018

Hi Kathi, Many thanks for bringing this to our attention. We pride ourselves on customer service and delivering a great product so it is important to receive feedback so we can look into processes and make improvements where necessary. We have been using FedEx for around 10 years now and very rarely we see any damaged packages We will look into the packaging used for this shipment and ensure our supplier uses more sturdy boxes and plastic wrap for future orders to ensure this does not happen again. I would like to sincerely apologise for any inconvenience caused and I do hope this does not effect any future orders you would want to place to with us. Please let me know if any drives are missing or damaged and I will have them replaced right away. Kindest Regards, Rosie Richards

Reply from usb-flashdrive.com· Nov 19, 2018

Hi Mike, Glad to hear you were happy with the product, we hope to hear from you again soon. We appreciate your feedback. Kind Regards, Shelley Love

Reply from usb-flashdrive.com· Nov 19, 2018

Hi John Many thanks for bringing this to our attention, we appreciate the feedback as it is a great way to improve our service. We do apologise for missing your phonecalls, that must have been super frustrating for you. We will make sure to work on this in the future. Kind Regards, Shelley Love

Reply from usb-flashdrive.com· Nov 19, 2018

Hi Donald, Thank you for your lovely review. We strive to deliver within 10 working days and made the order process as simple as possible. Hope to hear from you again soon. Kind Regards, Shelley Love

Reply from usb-flashdrive.com· Nov 19, 2018

Hi Jane, It is great to hear everyone loves the drives. The twister drive is our most popular model, such a classic! Thank you so much for your lovely comments. Kind Regards, Shelley Love