United States MintReviews on record for usmint.gov

would have been real nice if they could have actually mixed up the privy quarters and half dollars so everyone from all over the US had the opportunity to find a couple. instead they where apparently lazy with it and people in just a few states would find full boxes and other states none. such a joke!!

A few years ago, to commemorate the 50th anniversary of the Apollo 11 Moon landing, I purchased a commemorative coin from the U.S. Mint. What I received was an ordinary silver dollar with absolutely no connection to the event, yet I was charged the price of the anniversary coin. I immediately requested a return and refund, but the proposed procedure was so complicated, and the costs I would have incurred were so high, that returning the coin made no financial sense. In the end, I gave up. I have to say that I consider this website a complete rip-off, no better than the worst Chinese e-commerce sites. Frankly, this was a deeply disappointing experience from an institution like the U.S. Mint, from which I expected far better.

Sorry service, I got the full treatment mentioned in several reviews. Said they could not get my credit card to work, I contacted my card and was told they never attempted to use my card, tried calling and the noise on the line was bad, music on hold it was not. Said they were going to cancel my order if I didn't fix my card. I re sent my CC info. Again they said it was bad. Contacted VISA again and was told they never received any contact from USmint. Ranks right up there with the worst service I have ever received. I think they oversold the product and instead of being honest and telling me they made up a story, twice, that my CCard was bad, DEI at it worst!

Just received a couple of the US 250th Anniversary $1 coin rolls, and couldn’t be happier with USMINT.GOV from placing the order, the mints updates, and receiving my order today.

Great. They processed my credit card and put my order through. I was so happy that I will be getting the coins. A manager spoke with me and set things right. If you have issues just let them know, ask that a manager call you. The only thing, their caller ID does not come up as US Mint, once there was none the other time it was 'Texas' so you have to take the calls when you are expecting them and see.

I have been signed up for a subscription for the Uncirculated coin sets for several years. In June 2026 I was told that the credit card on file that I had been using was no longer good. Same card. The order for the 2026 set was cancelled. I signed up for the text reminders. I have received three reminders over the months. When I go to the website it says not available every time. This morning I received a reminder when I was on my phone. I immediately went to the u s mint website. Within seconds. It said not available. I called the u s mint 800 number, waited on hold for seven minutes and was told nothing they could do. Tried to answer phone survey it does not work. Won’t let me leave any answers. If a private company worked like this they would go out of business quickly. Am now going to order from a private company, pay more, and stop having to deal with a broke government agency.

Benjamin Franklin would be proud of the Half Dollar and Dime circulating designs for 2026.

This site has a stupid waiting room. I went in early and patiently waiting in that stupid waiting room. In the final few seconds suddenly my wait time jumped to an hour. And of course by that time the coin was out of stock. What a monumental waste of time. Either the system is rigged or ran by incompetent staff.