Filed
saved our trip
Outstanding service saved our trip to Europe. Marilyn & Bob
Filed by Marilyn B.
The public register of customer reviews. Anyone may read it, and anyone may file.
Write a reviewCompany file
Rating on file
Outstanding
24 reviews on file
Choose a row to list only the reviews with that rating.
Each aspect gets a score of its own after 5 customers have rated it.
Particulars
US Passport Pro is filed under Registration Services.
Register summary for US Passport Pro (uspassportpro.
Same department
The docket
24 published reviews on file
Filed
Outstanding service saved our trip to Europe. Marilyn & Bob
Filed by Marilyn B.
Filed
I needed my passport in less than two weeks and even though it came a couple days later than it was supposed to be, the customer seevice was fantastic on making sure everything was taken care of. My representative was Janessa and I highly recommend her to anyone :)
Filed by Jennifer
Filed
Not realizing my passport expired, and a terminally ill family member in Europe I needed my passport quickly. Janessa, listened to my situation and aided me in the entire process. From start to finish, the passport came to my house within 5 days. Yes, it will cost you more but you can't put a price-tag on something so important. Thank you for the fantastic service!
Filed by Andrea P.
Filed
Great staff to work with and I will say, I was in a panic with starting a new job and needing to go to Australia and finding out my passport expired. Jenessa was calm, efficient and made me relax knowing it was going to get done. She kept me informed all the way through the process and I had my passport when she said I would, in fact a day earlier than I expected to receive it. Highly recommend utilizing their service if you are as busy as I am.
Filed by Jane B.
Filed
Passport Pro is an excellent , top rated, customer oriented organiztion. The rep was courteous, professional and knowledgeable. I have already recommend its service to two other associates at at my company. I will definitely continue recommending Passport Pro to others who may need its service in the future.
Filed by Robert S.
Filed
Made life so much easier and eased my mind! Was worried would not get passport in time for honeymoon! Honeymoon was a surprise 2 weeks before our wedding & I have never had a passport! They got my passport to me within 5 business days!!! I am so thankful & greatly for them!!!
Filed by Kristen V.
Filed
From start to finish, the process took exactly one week and I had not ordered the fastest service. Very helpful staff who stayed with the program!
Filed by Jimmy J.
Filed
I paid for overnight service of a new passport on Weds 5/7. I prepared and sent them all of the appropriate documents and they had my travel date of 5/11. They guaranteed delivery by Friday 5/9. They issued me a tracking number on 5/9 but Fed Ex never received the package that was supposedly sent. I have been calling all day and there is nobody at the office. I am not sure if my information has been stolen or if this company is just negligent. Either way this service should never be used by anyone, ever. There are many alternatives that provide the same service. I will now miss my flight which I am certain they will not reimburse me for, and likely have to take actions to recover the funds they have charged me for a service that was not provided.
Filed by Michael W.