UstraveldocsReviews on record for ustraveldocs.com

I wish I can give neagive 5 star.. They just close the case without even reading the applicants issue, Hurry in closing the case. my issue is not resolved even with 4 cases created for simple email change.

Run!!! They guys charge $170 for Aruba ED cards that the direct Aruba site cost$20. These guys are a rip off Run!!!!

Beware of scams for appointment REscheduling form the site itself ! ustraveldocs.com with the Department of Consular in Alger ,Algeria i tried to book appointmen for 2 years no chance ! i after i traveled 2800KM ! to pay for appointment fees 185 USD on 2024 there was NO other option to pay only in Cash ! at thet times my appointment was REscheduling i lost FIFA footbal ticket worth 890 USD i have to cancel booking Hotel flght etc and i have to edit my Application again to update my DS-160 number and CANCEL APPOINTMEN ONE TIMES ! only They canceled my appointment saying i have exceeded the allowed number of reschedules, Waiting times for Appointment is 9 Months ! here Support is answered wrong information I attended word cup since 1998 in France ,Germany 2006 Russia 2018 Qatar 2022 with easy entry visa (fan visa) I Boycott of the 2026 World Cup in US and her daughter Canada (:

Everytime I called 703-520-2239 the representative are so over confident that without listening and understanding the issues they already have concluded, and always gives you wrong answers or something which is not even relevant to the case or application, I have been calling them for just 1 issue atleast 10 times and also emailed them 8 times Why do Indian Representatives don't want to help and have such arrogant behavior? Just have some good listening skills guys. Question - After attending the consulate interview (Application, Payment receipt and Passport was taken) we were asked to go to Window #1 and pickup a letter which states "Once you receive your NVC appointment letter, you must log in to to create your profile select your document delivery location; and Schedule an appointment to have your photograph and fingerprints taken at one of five Visa Application Centers My question is we did not receive an NVC letter and for I-131A application do we need to schedule a Biometric appointment? Or just the consulate interview/ Appointment is enough ?

This has been the worst experience ever. The website is completely dysfunctional, causing me to lose €800 on plane tickets. Four months after starting my application, I am still waiting for my visa. It's shocking and unacceptable that a country like the United States offers such abysmal service for something so essential.

Disaster from A to Z, If you need your visa application processed by Ustraveldocs.com you are in trouble. Contacting these people and getting assistance is pure impossible: - Telephone number published 0322xxx is wrong and you are disconnected by an answering machine in english language - chatting is impossible beyond a chatbot welcome. No chance at all - mail are answered totally eranously and has wrong information We needed to correct a wrong entry of name and surname and were asked to submit a new application and arrange for a new appointment with the consulate. After driving 200 Km to the Consulate we were informed that this information is wrong and we should not have come. Subsequent mail from the consulate informed us that the case is pending with UStraveldocs.com. Meanwhile we are waiting for more than 4 weeks for our Visum. Disaster in anything they do. Terrible Terrible Terrible

I wish there was 0 stars option. I created the account and could not pay with my USA card. next day I was not able to login to my account. 1st of all it took me 2 hours to compete the for because for the slow system and now i am not able to even login through my account. It is very frustrating. customer service is the worst as well.

tried to reschedule it only got SG error after OFC screen, when i tried rescheduling again it is showing consular only and in appointment confirmation OFC date is unchanged. i missed ofc due to the pathetic team who developed and managed this app.