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Fair
183 reviews on file
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Particulars
Since 2008, we’ve been designing, manufacturing and selling mobile translator devices. Our product comes from three large market segments: Software Development, Electronics, and Linguistics.We started in a small office in Kraków, but now we’re operating in almost 20 countries and on 4 continents. Our team is scattered all around the world as we want to act locally on each market. Vasco is a big international family of nearly 200 people. We celebrate our cultural diversity, as it enriches our perspective, making it possible to comprehend our mission even deeper. Let’s focus on our product now. Vasco language translator is a device that you can always carry with you and use wherever you are. With us, you can talk effortlessly with anyone. We will break language barriers down for you, as our translator devices offer as many as 108 languages.Vasco language translator also offers a variety of cutting-edge features. You can translate voice, text, group chats and more.We are also the only language translator producer that offers free lifetime Internet access for translations. It works in nearly 200 countries thanks to a built-in SIM card. Vasco is also simple to use and intuitive. One push of the button, and you're chatting peacefully around the world. See how easy it is for yourself.
Register summary for vasco-
Same department
The docket
183 published reviews on file
Filed
Just started to use my new friend that helps me translate to my customers. I was afraid that it would take me an extended period of time to get comfortable using it- but I was wrong . Kudos! works well and as described.
Filed by Michael D.
Filed
My rating is based on the easy at which the system operates. Additionally, the purchase and delivery was most efficient.
Filed by Kim C.
Filed
I ordered the VASCO Translator Q1. It was packaged well and I received it earlier than estimated. I have used it traveling to Japan and China. The translation works great. I can understand others and they can understand me. I downloaded the languages but also had WiFi usage so there wasn’t any connection problems. The translation was slow but appreciated because without it I would not have received the excellent services. I would purchase this again. I also used the picture translation for menu items. The pictures have limits as every word or phrase wasn’t translated.
Filed by Traveler S.
Filed
Vasco’s customer service has been exceptional—truly above and beyond what I expected. It’s refreshing to find a company that takes such good care of its customers. I’m heading to Mexico, where I’ll need to order quite a few parts for my sailboat. Even with a decent command of the language, explaining exactly what I need can be challenging, especially when it comes to technical terms. I’m looking forward to having a separate device dedicated to communication and making those conversations easier. Thank you, Vasco, for the outstanding support. It has made me even more excited to put my translator to use!
Filed by D P.
Filed
Thank you to Nyasha who sorted out our delivery issues so very promptly without hassle. Looking forward to using our device.
Filed by Nuala
Filed
The sales person misrepresented the truth about the Vasco Q1 being able to translate Japanese offline. I asked him specifically can the Q1 do this as I am leaving for Japan shortly. He said yes and that all languages will be available offline by the end of the year. Currently, only a handful of languages are available offline and Japanese is not one of them. Too late for me. I also tested the Q1 versus Google Translate using a Japanese TV show with subtitles. The Q1 could not keep up and Google Translate, a free app did a better job of translating. I hope that you get your act together. If the offline languages are not available as promised by Q127, I am returning the unit. I am disappointed that free app can do a better job that this expensive unit.
Filed by Alton C.
Filed
Order 9/9/26 for next day delivery for 10/9. NO DELIVERY COMMUNICATION FROM COMPANY. Called company agent identified warehouse issue and promised delivery for 11/9. It appears like a scam. I made a PayPal dispute end of day 10/9 as promised delivery issued no DPD tracking. Still no communication. Requested refund as the delivery window was not convenient via PayPal dispute. No communication from seller on PayPal. 3 days after purchase I receive a UPS email for deliver on 18/9. This company is deliberately holding customer funds and deliberately misleading customers with next day delivery and weeks of inconvenience for profit. Avoid this company. I continue to escalate this with PayPal. I will eventually receive a refund. This is neither a positive purchase or customer service experience.
Filed by ASH F.
Filed
So far the device is very accurate. I've tested it a number of times by reading something in English, translate it to German and then read the German back to the device and the retranslation back into English is very accurate every time. That's my main concern and it's doing very well.
Filed by Charlie L.
