WaldenPayReviews on record for waldenpay.com

Reply from WaldenPay· Oct 24, 2026

Hi Kim, thank you for the feedback, and we're sorry for the experience. You're right that the last few days were not normal. Our previous banking partner introduced restrictions that no longer allowed us to keep our existing cards running, and a number of cards were frozen or cancelled on the issuer's side before replacements were available. We have since moved to a new banking partner, and every affected card is being replaced free of charge, with the full balance moved to the new card. No funds are lost: the balance on a frozen or cancelled card is reserved for its owner. We also hear you on support. The chat assistant handles routine questions, but a case like yours should have reached a person faster. If you send your account email to [email protected] with "Trustpilot" in the subject, a team member will reply directly with the status of your card and your balance. WaldenPay team

Reply from WaldenPay· Oct 24, 2026

Thank you for your great feedback! We're glad you're enjoying WaldenPay's fast service, low fees, and customer support. We truly appreciate your trust and support!

Reply from WaldenPay· Oct 24, 2026

Thank you so much for your kind review! We're happy to hear that our support team was able to help you so quickly. We always aim to provide fast and reliable assistance. Thanks for choosing WaldenPay!

Reply from WaldenPay· Oct 22, 2026

Thank you for your positive feedback! We're pleased to hear that you're enjoying WaldenPay and that everything is working smoothly with Apple Pay. We truly appreciate your recommendation and support.

Reply from WaldenPay· Oct 19, 2026

Thank you for your feedback! We're glad our support team was able to help you find a solution that worked for you. We appreciate your understanding and support!

Reply from WaldenPay· Oct 17, 2026

Thank you for your feedback and for using WaldenPay over the past few months! We’re glad our support team could resolve the issue quickly and return your funds. Your trust means a lot to us, and we’ll keep doing our best to provide fast and reliable service.