A. N. Wallis & CoReviews on record for wallis.com

I was unable to return an item as the return’s portal didn’t recognise my order number. I emailed the customer support team and received a very prompt and informative reply giving clear instructions on how to resolve the issue. Thank you Rhena for your excellent customer service!

Sent an emai regarding item not showing on account, was dealt with promptly and helpfully. Thank you very much Lauren P.

I’d like to thank Laura p for all her help.she assisted me with returning my dresses to Wallis and without her help I would have been lost. Thanks again Laura p. Kind regards Samantha Hutchinson.

Every item I return I have to chase my refund. When you contact them they apologise but not good enough.

Great customer service. After not receiving any emails for returns after 2 wks I got in touch and it was quickly sorted and my refund issued. I have knocked off a star as it shouldn't be up to the customer to chase their refund.

Great help with return Shella was very helpful processing the refund

I wanted to return an item to Wallis but I had some issues with it,after I contacted with customer service team (Lauren )resolved the problem quickly . I really appreciate Lauren 🙏🏻

After not receiving a refund, I spoke to Ronnielyn.A who quickly resolved the situation. I was very pleased with their speed and customer service skills and made what I thought would be a nightmare of a job into a dream thanks to you. I will be certainly shopping with Wallis again.