WalmartpetrxReviews on record for walmartpetrx.com

Killed my pet lying saying my order was sent out or being prepared and she died. They killed her by lying bc eventually admitted they lost the RX i mailed in. Vet said she died bc of them. Someone needs to be held accountable for me losing my service animal.

You can only cancel an autoship by calling them. Is it 1995? The whole point of ordering online is for the convenience and self-manageability of being able to make changes to your own account. I only ordered from them once and the box of sterile IV solution arrived partially open and damaged. Two stars instead of one for friendly customer service - it took them a while to get back to me via e-mail but they did refund the order. The live chat isn't exactly live... you have to wait for someone to answer it which seems to take several minutes each time I tried. Going on 10 minutes right now, which gave me plenty of time to write this review!

THEY LOSE THE ORIGINAL PERSCRIPTION OVER AND OVER CAUSING YOU TO GO BACK TO THE VET MULTIPLE TIMES MEANWHILE THE DOG GETS SICKER AND SICKER WITHOUT MEDS... WORST COMPANY FOR PETS.... WARN EVERYONE

Had script on autoship and have not seen it. Down to two days of supply, when I contacted they told me they attempted to refill but they were out with no timeframe when getting more. That was 2 weeks ago and I had gotten no notification so I could rectify the issue and attempt to goto another pharmacy.

Like everyone else, I wish I read the reviews before ordering, it is definitely not worth the $15-20 saving. Save your sanity and go elsewhere. The incompetence of the customer support team is crazy, I genuinely feel like I'm being punked and have wasted hours of my life just trying to get worming tablets. Beyond frustrating.

Ordered on MONDAY, by THURSDAY they had not contacted my vet to confirm the Rx. I called WalmartPetRX on Thursday and they reported that they had "tried to FAX the vet" on Monday and that the FAX had "failed" (???). THEY TOOK NO ACTION AFTER THAT. They simply GAVE IT UP. I asked them to CALL the vet, which they claimed to have done after putting me on hold. They did not. I was told it was taken care of. It was not. The next day there was NO CHANGE and MY VET STILL HAD NOT RECEIVED A CALL from WalmartPetRX. I called W.M. AGAIN and got the EXACT same story. They put me on hold, claimed to call the vet, but did not. No change by the afternoon. I called *AGAIN* and was told that they HAD confirmed my Rx. My order, if I receive it at all, will be OVER A WEEK LATE and I HAD TO HARASS THEM DAILY to get them to do ANYTHING. Stick with bathroom mats and dog toys, Walmart! Prescription medication is a serious business and your slapdash method of operation, though CHEAP, IS NOT UP TO IT! I was IMMEDIATELY charged for this Rx on Monday. I have paid, but it still has not shipped.

When ordering anything from Walmart Pet Rx do not expect to receive the order in a timely manner. This has happened twice. First time I paid the $22 to receive item next business day. It took 5 business days to receive the item. Second time decided to pay the $7 for two business days. Ordered on a Friday before the cut off time (the 4th). The product was not shipped until the 7th, Monday. No notification of when item is shipped. Maybe they should not be able to take the money until the item is shipped. At least I would know when they actually send the item out.

If I could negative stars I would because it’s impossibly filling any RX from this system. They have redone an mischarged my credit cards and messed up my orders. They haven’t been able to attach my vets approvals to medications. This is a nightmare!