WearsafeReviews on record for wearsafe.com

Awesome device

I'm a real estate agent, so I am always on the lookout for safety products. Wearsafe was offering a $10 discount for a year subscription through my company, so I purchased for $50. Within 2 weeks of activating my tag, I started to get notifications that the battery was dying. I contacted Wearsafe, who said this was not typical, and they sent me a new one. A week later, I received my replacement, and it died one day after activating it. After trying a list of troubleshooting items they asked for, they set me up with another replacement. Two months after activating this replacement, it died, so I gave up and asked for a refund. Wearsafe told me they were set to release a software update in two weeks and asked me to wait because they believed it would fix my issues. After three months and no update, I asked to cancel my subscription and again asked for a refund. Wearsafe denied my request, but they offered me another tag! Unbelievable.

Great device!! Love how secure I feel when I am wearing it knowing that I can reach an emergency contact with a push of a button. I do suggest stocking up on batteries because they tend to wear out often, and make sure you glue the keychain or belt clip to the wearsafe, i’ve lost one previously because the clip disconnected from the device

I feel so much safer with my wearsafe tag!

This device and service was flawed from the first time I used it. Sent alerts randomly and freaked parents out. Customer service is the worst! I was told I couldn't cancel my subscription without returning the device, I was on assignment for a year and didn't have access to it, come to find out after the fact that I could have cancelled my subscription after 6 months without returning the device to make matters worse when I did cancel it I found out I was being charged twice a month for the same device. Customer service does not care one bit.

Thanks so much for the quick and thorough response to my issue. And for replacing the faulty devices we had.

I did not get the impression that customer service cares about the customers or the product. I sent an email indicating my dissatisfaction with the product as the battery drains quickiy and I constantly need to re-pair the device and that for the time being was canceling my subscription. The reply was a thanks for the update and go to iTunes to cancel. My perception was a don’t let the door hit you... I purchased the device through my running store and intend to let them know I would not recommend anyone waste their time or money on WearSafe

I love the wearsafe! I spend lots of time outside by myself and it’s nice to know I am protected