WebExperioReviews on record for webexperio.com

total bogus company, scam scam scam

They have been working an $18,000 web project for me for over 2.5 years. Their incompetence is legendary. They refuse to meet with me on a weekly basis for updates. They want to work through email. I send them emails, nothing happens for months, I call, they say they never got any emails, I resend.. Rinse, repeat, years pass.... I only hear from them at the end of each quarter when they try to sell me something additional that they'll never deliver on. They do not honor their money back guarantee. I've asked many times. I am about to take them to court. I implore anyone reading this to do your homework. I have never worked with more incompetent morons. You can find a better company. More food for thought. Go check out the Better Business Bureau. This is the first thing you'll see (buy the way, you need to search for Web Experio out of Los Angeles, CA (space between Web & Experio) Ad Review: On October 23, 2020, BBB Serving Los Angeles and Silicon Valley requested that the company substantiate, modify, or discontinue claims advertised on the company's website, www_webexperio_com. The company advertises: "Companies we helped build" "Alser Logistics," "Answer I.T. LLC," "Professional Bookkeeping Services," "USCyberCall," "ROCHE Electric & Consulting," "IAQ-EMF Consulting Inc.," "thegotocarguy," and "Smartax." The company also advertises the following claims: - "Top Design Firms" - "Top Digital Agency (recognized agency)" - "Clutch Firms That Deliver" - "Google Partner" - "Top Rated Website Design Agency" - "2016 * 2017 * 2018 Best company to work for in California" - "2018 Best Leadership" The company advertises the following Warranties or Guarantees: - "100% Unique Design Guarantee" - "100% Satisfaction Guarantee" - "100% Money Back Guarantee" - "Supreme Customer Satisfaction" and "Guaranteed" seal - "Secure Money Back Guarantee" BBB used the following BBB Codes of Advertising to challenge the business: 1. Basic Principles of the Code - 20. Warranties or Guarantees - As of November 19, 2020, the business has failed to respond to our request for substantiation, modification or discontinuation of the advertised claims.

Excellent experience working with Web Experio they did a fantastic job on my website nad build a custom site in 3 months. I know the timings is long but the work they did was fantastic!

I spoke with mark and he really assisted me with resolving my issue and my website went back up. i want to thank mark for making a wrong right. this in my view how business is done. if you call ask for mark

Scam Stay away !! They charge you but never give you your website back. Don't be fooled by the constant communication with you. They are a scam based in India !!! 100% a scam

I paid $999 for an E-Commerce Website. I was advised that based upon : webexperio.com Web Experio offers a 100% Money Back Guarantee on all its design services. Customers can claim 100% of their money paid for the service back under the following circumstance: If you are unsatisfied with the initial designs of the logo or the website. You can request a 100% refund on your project. After 3 weeks, I advised that " I was unsatisfied with the initial design". For example, the designed put my personal home address and phone # on the website. When I asked for them to remove it, they wanted to know why?? This should have been my 1st sign. After multiple language barriers, I requested a refund of the project . The project manager Michael Collins advised that he would escalate and get me an immediate refund. The following day, I was contacted by Thomas Murphy who said that the money back guarantee was based upon "their discretion" and because I made a payment this VOIDED the money back guarantee. Further, because I requested my home address and phone # to be removed from the website, this is considered a revision. This company provides a fraudulent service. The BBB rating is a F. I should have know better. PLEASE DO NOT MOVE FORWARD WITH THIS BOGUS COMPANY - THEY ARE VERY FRAUDULENT !!!

Began a contract with this company Nov. 2020. Jamal Bates was our account manager. Things went fairly well through the concept design phase. Last contact was on January 11, 2021 - company phone number, website, and email contacts have not responded since. We are seeking credit card reimbursement for fraud.

I'm not sure what's going on, my experience started out okay, after several tries and clarifications, I finally got a good logo. The site they started was okay, but I ended up writing all my own copy. No matter what i said and info I gave them, the copy was not aligned nor did it make sense at times. I requested to just have my site go live and I could make adjustments, they said they would do it, and tried to upsell me a plan to host it, which was supposed to already be included. I told them, no just use my godaddy server, which they said they were having issues getting it to connect. Then they said they'd get it done, never did, and now I can't get a hold of anyone by phone, email or through the online portal. No one at the online chat. I'm concerned they are out of business and I am out $1400+ and no website still, even though it's finished. BEWARE!!!!