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Fair
704 reviews on file
Wisper InternetChoose a row to list only the reviews with that rating.
Each aspect gets a score of its own after 5 customers have rated it.
Particulars
At Wisper Internet, we know you want to stay connected - and that means you need internet that simply works.The problem is, most providers are a nightmare to deal with, leaving you feeling frustrated and powerless.We believe you deserve better. That’s why, for over 20 years, we’ve been building a different kind of internet - one people love enough to recommend to their neighbors.Here’s the Wisper Promise:1. We help you choose a plan that’s right for you.2. We get you connected and make sure it works.3. And we’re always here when you need us.So see if Wisper is available at your home today - so you can stop living an interrupted life and start connecting with a provider who cares
Register summary for Wisper Internet (wisperisp.
Same department
The docket
704 published reviews on file
Filed
Good value. Install was quick and wifi works well.
Filed by Mark Christian S.
Reply from Wisper Internet· Aug 31, 2026
Thank you for the 5-star review! We're glad to hear you're enjoying the value of our service and that your installation experience was quick and hassle-free. It's great to know your Wi-Fi is working well and meeting your expectations. We appreciate your support and look forward to keeping you connected!
Filed
It works. No more buffering while watching movies. Brings up websites without timing out. All good.
Filed by DJJS
Reply from Wisper Internet· Sep 24, 2026
Thank you for your review! We're thrilled to hear you're seeing a noticeable improvement in your internet performance. Nothing beats uninterrupted movie nights and quick access to your favorite websites. We appreciate your support!
Filed
Sadly abysmal service. I had hoped for better than Brightspeed but I have struggled for a year with Wisper and have had way more outages, slow slow slow service (and I was paying for fastest!) and bad connectivity. I work from home so reliable service is crucial. Not there with Wisper. And forget trying to stream a movie. I had to use my cell phone Hotspot so much it made no sense to pay Wisper for nothing. To be fair, every time I called customer service (time-sucking annoyance), they did their best and service would improve for a day or two. But good service never lasted. Switching to T-Mobile and hoping for way better based on experience of nearby friends. My advice - DON'T USE WISPER!
Filed by Gwen N.
Reply from Wisper Internet· Aug 21, 2026
We're sorry to hear about your frustration, Gwen. We understand how important a dependable internet connection is, and we regret that your experience fell short of expectations. Our support team would be happy to review your service history and discuss your concerns. We have located your account and a member of our support team will be in contact with you. In the meantime, please feel free to call 800-765-7772 or email [email protected]. Thank you.
Filed
The internet does not compare to the pricing of other internets at $127/mo. The coverage is spotty normally, and nonexistent during any sort of weather. It is difficult to receive actual assistance or have anyone come to your house to fix issues. We cancelled service, they charged for the equipment prior to the end of the return window. They have rescheduled picking up their outdoor equipment 3 times now, with the last message open ended "We'll contact you soon to reschedule" with that being two weeks ago. We cancelled service one-two weeks into a billing period which are prepaid, and were denied a refund for the amount of time we did not receive service. I would not recommend this company to anyone.
Filed by Emily
Reply from Wisper Internet· Aug 3, 2026
Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience you've encountered. We're sorry to hear about the connectivity issues you've experienced, particularly during inclement weather, as well as the difficulties you faced when seeking support. We also understand your concerns regarding the equipment return process, the billing questions following your cancellation, and the repeated rescheduling of the equipment pickup. This is not the experience we strive to provide. We regret that we did not meet your expectations and appreciate you bringing these matters to our attention.
Filed
Fairly reliable for about a year and then only intermittent the last few months. Looking for other options.
Filed by William S.
Reply from Wisper Internet· Jul 8, 2026
Thank you for your feedback. We’re sorry to hear that your experience changed after a year of reliable service. We appreciate you giving us the opportunity to serve you and regret that we haven’t met your expectations in recent months. If you’re willing to reach out to our support team, we’d welcome the chance to review the issues and see if there’s anything we can do to improve your service. You can reach our support team at your convenience by calling 800-765-7772.
Filed
Consistent outages and unreliable service for my business. How am I expected to stay with someone who has random outages on days with perfect weather and no storms or winds at all. Completely unacceptable service
Filed by Jacob M.
Reply from Wisper Internet· Jul 7, 2026
Thank you for your feedback. We sincerely apologize for the outages and understand how disruptive unreliable internet service can be, especially when it impacts your business operations. We recognize that experiencing service interruptions during clear weather conditions is frustrating and can affect your ability to serve your customers. Please contact our Customer Service team at 800-765-7772 so we can work with you directly to identify the cause of these issues and help improve your service experience. – Wisper Internet
Filed
Technician was really respectful and helpful
Filed by Felix
Reply from Wisper Internet· Apr 13, 2026
Thank you for the great review and feedback! We appreciate you and your business!
Filed
Quick and professional service technician. I love the internet connection we live in rural area and have tried multiple companies to get fast reliable internet and Wisper has finally fixed that problem for me.
Filed by Kenneth R.
