ZipHearingReviews on record for ziphearing.com

Zip Hearing is a breath of fresh air to me! The company provided me with the best price, the right amount of live local support (not online) to get things setup and running, and an ongoing level of support from the national level that is extraordinary. Recently, my receiver wire stopped working just before a trip to a music festival where I would be camping and jamming with friends for a week. I explained to my local provider that not being able to hear well during this time would be an extreme hardship. They claimed they were unable to do anything special in terms of accelerating the order. In desperation I called other local and online providers. After a couple of frustrating and unsuccessful hours, feeling like I was out of options I thought to call Zip hearing. I explained my dilemma to Derrick, whose job is to talk to customers like me, and he arranged for the wire to be shipped next day directly from the manufacturer. Wow! I found a caring person who gets stuff done! This is my second set of hearing aids and in my experience, the hearing aid world is difficult for patients to navigate. The companies that make and sell hearing aids are opaque and focused on marketing. The local providers are hard to access, not built for speedy responses and a very mixed bag in terms of their level of skill, focus on customer service and pricing. Online works well for buying hearing aids, but not for getting adjustments or repairs. The Zip Hearing model covers the bases. Online purchasing is easy. Local support for a year gets you setup and running. In an “emergency” Zip provides effective backup support. I am very glad that I found them.

Truly I was initially little skeptical of this is going to work, I had been screened by local hearing aid provider but prices were astronomical and I said let contact and see. Actually, I am very happy with the services they provided, it was smooth, Derrick Pirkey has been very helpful throughout the process, responds to email quickly, picks up the phone and you don't feel stranded!! I would recommend their services, and prices are great!!

I had an outstanding experience with Grant Davidson and the team at Zip Hearing. As a musician, producer, mixer, editor, and audio professional, choosing the right hearing aids was an incredibly important decision. I had a lot of questions, and Grant took the time to understand my needs, explain my options, and help me choose the hearing aids that best fit my work and lifestyle. Grant also referred me to an excellent local hearing specialist for the fitting, where I was fitted with the Widex Allure 440—a model that's highly regarded by many musicians and audio professionals. They've exceeded my expectations, and I couldn't be happier with the results. What really sets Zip Hearing apart is the combination of outstanding customer service, expert guidance, and significant savings. I ended up saving a substantial amount of money without sacrificing quality or care. If you're considering hearing aids, I highly recommend Grant Davidson and Zip Hearing. They made what could have been an overwhelming process easy, informative, and stress-free. I'm extremely grateful for their help and wouldn't hesitate to recommend them to anyone looking for exceptional service and great value.

Brought my first hearing aids from Zip Hearing in 2020. Zip Hearing is a first rate company. When it came time to replace my hearing aids, they offer products and service second to none. Grant Davidson and his team, is wonderful to work with. Would recommend them over any online company. You won't be disappointed!

I saved a lot of money on hearing aids with Grant at ZipHearing. He was very helpful and a pleasure to do business with. Thank you.

Sean has more integrity than anyone in the Hearing Aid Industry that I have interacted with over the past 6-months ...and given my profession I'm pedantic when it comes to analysis. As a former CEO of an International Management Consultancy, I have the knowledge, experience and expertise to make such a bold statement.

NO REAL EAR MEASUREMENTS. Hearing aids weren’t even close to dialed in upon receiving them. Next appointment was over a month out. Severely disappointed in this company. The only PLUS is they were inexpensive. BUT afterwards the service was god awful.

When I began shopping for hearing aids, I was surprised by the wide range of prices and uncertain about whom to trust. ZipHearing made the entire process simple, straightforward, and reassuring. Not only did I save money compared to local pricing, but I received the exact same premium Oticon hearing aids I had been considering elsewhere. The savings were certainly important, but the level of service also impressed me. I especially appreciated working with Grant, who was knowledgeable, responsive, and genuinely helpful. There was never any pressure to buy—just honest answers, clear guidance, and transparent pricing. Every step of the process was explained clearly, and there were no surprises along the way. Another major advantage was working with a local audiologist for my fitting, adjustments, and follow-up care while still benefiting from ZipHearing's discounted pricing. My Oticon hearing aids arrived quickly, and the partnership with a local hearing professional made the transition seamless. The return policy also gave me confidence that I was making the right decision. From start to finish, the experience was smooth, professional, and trustworthy. ZipHearing delivered exactly what they promised, with no hidden fees and no unexpected costs. I confidently recommend ZipHearing to anyone looking for premium hearing aids, expert support, and exceptional value. /s/ Larry N