Artisanal TV FramesReviews on record for artisanaltvframes.com

No contact from company and i have tried, luckily i paid with my Tesco credit card, although order was placed over the normal period that would be covered by the card due their delays, they referred me to department 75 which is related to uk "Section 75 of the Consumer Credit Act". I had to send emails etc to them re communication about frames, they have refunded the money and taken on debt to claim back from Artisanal.

same as others been trying to contact about an order and there is nobody reachable

This company has only lied, stonewalled, and broken promise after promise in the 5 months since we placed our order. We have received nothing and now their website and phone lines are indeed down. I have filed a credit card dispute. Please Trustpilot stop removing my reviews--this company is a fraud.

We had some issues relative to timing of delivery purportedly over a dismissed employee. The president of the company got involved and he had the order shipped "overnight." He said he was going to credit us part of the money for the hassle and delay, waiting on that but happy we have the order filled and in one piece.

The owner sent an email stating that they are closing their business. However, now knowing this, I have still filed a dispute with my Credit Card company, as it is quite likely no one who has had an order with them will be receiving any products or services (there are folks that ordered in March that have received nothing and no response from them). I am hoping that they will show those of us with outstanding orders, respect and refund our money.

I am a supplier for a component for their systems and I have been informed via Email by Artisanal TV the following : "I should let you know that our phone lines and website will soon be terminated, however we will do our best to respond by email, as best we can, while we try to manage this crisis"

These guys have gone silent. I am going to contact the BBB and police, but fear that my money is gone and I will never get it back. They don't even answer phone calls to their sales dept. for new orders...

I am running into the same issues as the other reviews below. I have been waiting for 4 months now and given 4-5 different dates as to when I could expect my order to arrive. Now I haven’t heard anything from anyone at the company in the last month. All of the emails to the employees I have had contact with now bounce back as undeliverable. Not sure I will ever receive my order.