Big Dumpster.com - ClevelandReviews on record for bigdumpster.com

I called just for information and they quickly said that the were not servicing my area at this time they interrupted me mid sentence and the hung on me , absolutely the worst customer service I have ever experienced in my entire life. Again HORRIBLE!!! , don`t waste your time. I wouldnt even have given a one star but had to put at least one to write a review!

I've been calling to have them remove the dumpster I rented from my driveway since June 3, 2023. The recordings say to leave a message, I do with all the details requested, and nothing. I've had no response whatsoever from this company and now there's a dumpster abandoned in my driveway. I've chosen every option on the automated system when calling, have left messages with every one of them, and still nothing. I'm now going to report the dumpster as abandoned and see what authorities I can get involved in this. DO NOT USE THIS COMPANY!

Poor planning on my part resulted in a very last minute request for a dumpster. They were super friendly and bent over backwards to accommodate me. Great price and great customer service - would highly recommend them!

Great service

Excellent service and great communication from Bigdumpster.

The website shows sizes and prices for dumpsters that they don't carry. After not receiving the size dumpster I order. I called and was informed that several of the sizes and prices on the website wasn't available. This company doesn't even have dumpsters, they increase the price and contract the work out to other companies.. they were unwilling to make my situation right. Don't use this company

Will never use them again and will tel all I know not to....

Great timely service. I really appreciated the help deciding what dumpster I actually needed and not being upsold (like budget dumpster did on my last dumpster) on something I didn't really need. Ask for Theresa, she was very knowledgable and patient through this process. Thanks BD for the help and hassle free service getting my dumpster out to me. I'll be a returning customer.