Filed
TESCO sold us a $47,000 death trap
TESCO sold us a $47,000 death trap. Their ultimate response was that we purchased the bus with no warranty. Really? The FIRST time we filled the bus up with gas we smelled a strong smell of gasoline. Upon taking it to our mechanic, they discovered that the gas tank was illegally and unsafely patched. You do not patch a fuel tank. Our mechanic was in such disbelief that he brought in thee mechanics from other shops to witness the absolute worst repair they have ever seen on a school bus. I have a video of the repair and the mechanic explaining the major safety issues. This video has been passed around to several shops in the Charlotte metro area and every mechanic agrees that TESCO is about as low and unethical as they come. I am unable to post the video however it is posted on a review on Google. TESCO truly endangered the lives of children. The video speaks for itself. I have a lot of back and forth emails passing the blame that I would be happy to share with any prospective buyer before they buy a death trap for innocent children. I’m unable to post an email address on this review but my email is listed on yelp.
Filed by Tanya T.
Reply from TESCO Bus· Jan 23, 2025
TESCO apologizes for the inconvenience of having to replace the gas tank on this 2014, used childcare bus. Upon discovering a patch on the gas tank, by Ms. Trachtenberg’s mechanic, TESCO immediately offered to pay for and replace the gas tank. This repair was made by the previous owner of the bus, not TESCO. The replacement tank was promptly approved, but communication was an issue throughout the process, and we accept it should’ve been better. We want to satisfy all customers who buy buses from TESCO, used or new. We still want to make this right financially with Ms. Trachtenberg. We have been working with Ms. Trachtenberg, and her company, through e-mails, in writing, at her request. Ms. Trachtenberg, at one point had legal representation, which we respect, she is in possession of a release letter offering $2500 for the $1641 repair, sent since June, and re-sent multiple times through August, this offer is still available with her execution of a customary release. Should this release not be signed, we must adhere to the terms of the sale, which are all signed by Ms. Trachtenberg. The vehicle was sold “AS IS, no warranty” TESCO wants to resolve this and we are very sorry this repair was needed after the sale. We are ready to send funds and move forward, asking for forgiveness and we wish Ms. Trachtenberg all the best.