DIY Direct SupplyReviews on record for diydirectsupply.com

Like other reviewers, I ordered parts, they were never received, and they do not respond to phone or email. (It appears the phone is disconnected.) Don't waste your time ordering from DIY!

Kohler SK0187 3 Handle Tub & Shower Rebuild Kit Trend, was a perfect replacement. 10 months later still working & looking great. $37.50 was the best price anywhere. Sku# BIPKIT-K03

Great quality product and as described. Customer Service got back to me quickly when I had a question!

great product exactly what i needed thanks

Good quality products for great value! Bought a Symmons compatible tub faucet handle for less than half the price.

Received product with free shipping and installation was a breeze, great product!!

Sent a used part and then tried to convince me that it came from the maker like that due to "testing". Contacted the manufacturer and they confirmed they do test their valves but they don't send them out in that condition.

I ordered a part online, selected overnight shipping and paid the price it quoted me. 20 minutes later I get a call from the company, asking when I needed it. I told the next day, hence the overnight shipping, and he said okay, it should make it. 15 minutes later I get an email saying overnight shipping was actually going to cost me about 25 dollars more to ship over night, or they could provide 2 day shipping for a little less than I paid and refund some of the cost. I chose the 2 day shipping, but am not happy that I paid for what I needed and they charged me accordingly, and then magically the price changed within 30 minutes. Accurately quote your customers the first time. I ended up find alternative solution since the part didn't come next and now have a part I do not need.