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Fair
32 reviews on file
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Particulars
GigaParts Huntsville is your full-service computer and amateur radio superstore. Our PC department stocks the latest components for upgrading, building, or having our experts build a custom system for you—and we offer fast, reliable computer repair right here in Huntsville, AL. Explore our radio department featuring Icom, Yaesu, Kenwood®, MFJ, Diamond, and more. We also carry 3D printers, cameras, and telescopes for every level of hobbyist. Join our in-store classes and events to learn, build, and connect with fellow makers. We look forward to adding you to our long list of satisfied customers!
Register summary for GigaParts (gigaparts.
Same department
The docket
32 published reviews on file
Filed
Visited the store today and was blown away by the inventory and selection of 3D filament. Pallets of filament, every color in the catalog, every Bambu model on the floor printing, Benchys printed in every filament on the shelf, and even an Epson UV printer I had no idea existed. Was extremely happy to find a brick and mortar store with so many models and brands to get hands on with. Highly recommend stopping in if you get the chance.
Filed by Coby
Filed
This is about a product I bought from Gigaparts, not GigaParts which I have largely had good service. Rig Expert Stick XPro: Reasonably mature product…normally good reviews. Most reviews ate touchy / feeley rather than of real evaluation. I bought the product so I could count on very portable measurements. First time I needed it…really needed it: measured inductor at 100 kHz, results says 399.2 nH…with much pain and agony, I now know it is 399.2 uH, a factor of 1000! I am ticked!
Filed by customer
Filed
Gene went above and beyond the call of duty when he came to our UVARC meeting. I was fortunate enough to receive a radio from him that he had programmed with my local frequencies, and a few more that will be helpful when I travel. He then waited while I field-tested and confirmed it was ready to go. I already trusted gigaparts to help me get the perfect equipment for a great price but now I know their customer service is next level! Thank you!! Jana Shepherd, KK7UCF
Filed by Jana S.
Reply from GigaParts· Jul 17, 2026
Gene is a great ham that enjoys helping others! Congrats on the radio! We appreciate your kind words and your loyalty! Thank you KK7UCF, for being a valued GigaParts customer, and for the 5 Star review!
Filed
Chris in sales was fantastic. He really helped me out. Very courteous and professional. I highly recommend GigaParts William McAdams
Filed by william M.
Reply from GigaParts· Jul 17, 2026
Thank you for advising Chris served you well! We are proud to have him as a part of our team! We appreciate you, and the 5 Star review!
Filed
This is an amazing site. I am a ham radio operator, and I love the fast reliable shipping, and great quality product's. I have made several order's and I am very satisfied with what have pushed so far.
Filed by Wild W.
Reply from GigaParts· Jul 17, 2026
Thank you for your kind words, and the 5 Star review! We appreciate you!
Filed
Ordered a QRP transceiver from Gigaparts. It arrived 6/24/2026. It was defective, and wouldn't work. I contacted them to get a return label and exchange, and instead dealt with a week of foot-dragging, finger-pointing, and gaslighting. I sent it back to them today at my own expense and I am pursuing a refund. If you like reasonable customer service, look elsewhere. This is not the place.
Filed by Adam R.
Reply from GigaParts· Jul 9, 2026
Please know, our team was not trying to be difficult. It is common for a dealer to troubleshoot with customers when they have an issue to try to avoid a customer having to do a return. Manufacturers do not cover return labels for defective product. GigaParts supplies return labels for defective items to those who have an active Rewards+ Membership. GigaParts also pays shipping for all shipments of replacement product to a customer and return of any defective product to the manufacturer.
Filed
Just want to message and thank you guys for how quickly you turned around the order on my Yaesu ft-991a with MARSCAP mod. Very impressive, definitely going to come to y'all first for future ham radio related gear purchases
Filed by Paul C.
Reply from GigaParts· Jul 9, 2026
Thank you for choosing GigaParts! And for the 5 Star review!
Filed
Sue helped me. The nicest lady. I had a substantial order and needed some clarification. The original person was not a listener—she bordered on rude. Sue saved the day and the order for both of us.
Filed by Tim
Reply from GigaParts· Jul 9, 2026
The interaction was reviewed with the department manager. That doesn't meet our expectations either. Thank you for allowing Sue to assist! We greatly value having you as our customer!
