Moultrie ProductsReviews on record for moultriefeeders.com

I’ve used Moultrie products for many years, and I would consider myself a very serious hunter. I’ve owned and used a number of their green plastic feeders with the snap-on lids, and for the most part, I’ve always liked them. They’re lightweight, easy to disassemble, and easy to move from one area of our property to another. For hunters who relocate feeders depending on season, activity, or hunting pressure, that’s a real advantage. The one weakness we’ve consistently dealt with is the lid. Squirrels can damage them, but until now, that was never a major problem because you could simply order a replacement lid for around $20 and keep using an otherwise perfectly good feeder. Apparently, that is no longer the case. Moultrie now seems to have stopped stocking replacement lids for these feeders. That means a customer with a perfectly functional feeder and a damaged plastic lid is essentially being told to buy an entirely new feeder just to replace one inexpensive part. That is incredibly disappointing, and frankly, insulting to the hunting community. What makes it worse is the timing. This has happened right as hunters are preparing for hunting season, when feeders are being put back into service and replacement parts are needed most. It leaves longtime customers backed into a corner with very few options. A company that truly understands hunters should understand that we repair equipment, reuse equipment, and expect to be able to replace basic wear-and-tear parts. We shouldn’t have to throw away an entire feeder because a squirrel damaged the lid. I’ve supported Moultrie for years, which is exactly why this is so disappointing. This feels less like a company supporting hunters and more like a corporation deciding it can make more money by forcing customers to replace perfectly usable equipment. Moultrie can do better than this, and longtime customers deserve better.

How can you charge your customers per camera after they pay top price for your product...going back to pulling cards.

I purchased 4 Moultrie Feed Hubs. None of them worked. The company offered to replace them with another product, but I needed them to be controlled by my cell phone. After we agreed, these were not going to work. I got a refund. The issue is that even though the subscription was stopped in writing, they kept charging monthly, even though the Feed Hubs were returned. When I called about their mistake, I was told they would refund the charges but they kept charging. Last month I received a $4,00 refund and a charge. LOL I called again today and they said no refund. I will never purchase a Moultrie Product again.

Moultrie trail cameras perform well. The image quality is solid and, from a hardware perspective, I’ve been satisfied for years. Unfortunately, that’s where the positive experience ends. For years, I would turn my cameras off in late fall and reactivate them in the spring. I was never billed while the cameras were inactive. This year, however, I was charged for three months of service while my cameras were turned off and not being used. When I contacted Moultrie, I was told this is simply their policy — and that it has “always been this way.” That is categorically untrue. I discovered online that Moultrie changed their billing policy in April 2025 to charge customers regardless of whether the cameras are active. I was never notified. Yet customer service refused to acknowledge any change, refused to escalate the issue, and refused to offer any compromise. There was no accountability. No flexibility. No attempt to retain a long-time customer. After many years of purchasing and using Moultrie products, I am done. Strong hardware cannot compensate for deceptive billing practices and a customer service department that appears unwilling or unable to support its customers. If you value transparent billing and responsive support, look elsewhere. After being a Moultrie customer for years, I am selling my Moultrie equipment and switching to SpyPoint. Buyer beware. UPDATE JUNE 9, 2026 Unfortunately despite several phone calls with Moultrie and their admission that there has been billing errors along with their promise to remove my credit card from their system - I keep getting billed. This is exhausting and fruitless as I no longer use their product I have switched to Spypoint who have better options, much better service at a cheaper price. I don’t know how long I’m going to have to fight with Moultrie so my credit card information is deleted but I would advise you to be wary in using this vendor’s products. Customer Service is not on a list of important things they do 

Edge 2 pro would not last over a week on battery. Customer service suggested that I order a 10w solar charger. It didn’t work. Then they suggested that I order a rechargeable battery. It didn’t last. Now they want me to send in the camera for a replacement. Poor product.

Product never worked properly. Solar would not operate the camera. 16 AA batteries to operate and they would last 3-4 weeks the last 32 lasted 2weeks combined. Solution was for me to trouble shoot to repair . They would not replace all repairs were on me. Picture quality is average at best.

Just bought 6 of their best cameras upon setting them up I found out there's a subscription cost NO where on the packaging is this mentioned returning tomorrow tried to call got AI robot an then wasred 5 minutes on hold til I hung up looks like a great product til you purchase an try to use

Do not waste your money. You have to have a contract either monthly or per year I paid for a year after couple of months I started having problems with the cameras not working. I troubleshooted, did everything they asked me to do, customer service even told me I had not done troubleshooting with them! Who else would I have done troubleshooting with? Now one of my cameras does not work at all. And when I called she informed me that I had never called about troubleshooting. Basically calling me a liar. When I asked for a prorated refund of my contract I was informed that it was after 30 days so I could not get any money back. I spent more time resetting these cameras and troubleshooting these cameras then I did using them. Don't waste your money customer service is horrific they will not help you. They will offer to keep troubleshooting they will offer to take the cameras back and troubleshoot them NO! all I wanted was a prorated refund of my yearly contract I thought that was a great compromise. She continued to argue with me that I had never troubleshooted these cameras instead of doing what would be the right thing to do prorate my yearly contract. These are the most aggravating waste of time and money cameras my need was basically security around my home. They're not out in the woods they're not where I have to go hunt them down to take care of them they're right here on my porch. They don't work. I'm sorry I had to give them one star.