MostarleReviews on record for mostarle.com

Mostarle has some great products for sale I really enjoyed the inventors windmill build On a previous build (the little spaceman) I had a few missing parts And the team were amazing. Not only did they replace the parts for free they offered a free model as an apology The windmill was a great build and they were happy to listen to any feedback as it is an early product The whole team at mostarle really do a fantastic job and making sure the customer is happy.

Bought the Windmill 2 months ago and after 8- 10 weeks it finally arrived. Instructions are horrible and almost impossible to discern. almost no written instructions. Many pieces did not fit together . I am in the middle and 2-4 pieces which I believe will be of some importance do not fit ie nuts onto screws. Likely will not order from them again. A big disappointment

Parts for a project were mislabeled, the company ended up sending me replacement parts but by the time the parts came the project fell apart, the company has gone above and beyond to help me in a time of great need and I appreciate them so much

My dragonfly was marked as received but it never came. I didn’t get any luck when I first complained in December as it was for a Xmas present so I was gutted. Decided to email again around June as I had paid for it, and I still really wanted it for my partner. It got shipped within days, they were really helpful and I think maybe overwhelmed at Xmas. He’s currently sat doing it, big hands and tiny parts are keeping him and his mind very occupied which is what I wanted - an hour every evening even if it takes a few weeks is still a fun project for him! Well recommended!

Absolute disappointment. Building this model was not enjoyable at all and mostly felt like tedious fiddling with tiny parts. Many pieces fit poorly, everything ends up looking crooked, and I spent more time correcting issues than actually assembling the model. What made it even worse is that the instructions do not always match the actual parts. Several steps are unclear or incorrectly illustrated, making the assembly far more complicated and frustrating than it should be. On top of that, some parts require so much force to fit together that my fingers actually started to hurt. I can hardly imagine assembling this alone – even with two people, some steps were unnecessarily difficult. For the price, I expected much better quality. For me, it was mostly frustration rather than a fun building experience. I would not buy it again.

These kits are the BEST! have purchased 5 kits over the past couple months and I have been very happy! The quality of the metal pieces is excellent. The directions and labeled parts make it easy to follow steps. The kits are challenging in a way that keeps me entertained and busy. I love to spend time on the weekends building the metal kits. It is so satisfying when the pieces come together! I would recommend these kits to anyone who enjoys building and is looking for a fun new hobby! Customer service has always been helpful and friendly as well.

The stars are going up! Although my initial review showed my frustration, I now consider the timing of my order in November (Christmas rush) may have played a role. When I finally received a response to my inquiry, the replacement parts were sent promptly in March. As noted in my earlier post, my son no longer has the time to build the kit. I’ve passed it on to my daughter so I’m waiting for her to complete the project. Once I get her honest feedback, I’ll update my review for the actual kit. I have been impressed with the recent communication from the company regarding my experience. I am hopeful her experience with the project will be positive as well.

I’ve built 2 of their models so far, the Hercules beetle and the Nebulipedes and both models were brilliant. Nebulipedes was a bit more challenging but the finished model looks fantastic. The beetle was very straightforward, only 1 screw was a bit too short and it looks amazing on display. Both models have lights as well which look great. I can recommend their assembly kits for sure.