NotifyMDReviews on record for notifymd.com

Reply from NotifyMD· May 26, 2026

Thank you for your fantastic review! Welcome. We’re thrilled to hear that Marileila helped make the setup and transition process smooth and stress free. Providing personalized support and customizable solutions is important, so we are glad we could tailor the service to fir your needs. We appreciate your trust in our team, and we look forward to continuing to support your business.

Reply from NotifyMD· May 26, 2026

Welcome and thank you for the wonderful review! We are delighted to hear that our team was responsive and accommodating as you refined the call flow. It is important for our team to ensure it’s set up to your specifications. We appreciate you sharing that you are finding the notifyMD app easy to use and that the call details provide the visibility you need to stay informed. We appreciate your trust in us and look forward to supporting your business for years to come.

Reply from NotifyMD· Feb 18, 2026

Thank you so much for your thoughtful review and for trusting us to support your clinics’ afterhours call triage. We’re truly pleased to hear that the launch process was smooth and that the system is helping clearly distinguish urgent provider paging from calls that can wait for the next business day. It is especially meaningful to know your on-call providers are happier and that everything is running smoothly. That is exactly the outcome we strive for. We will be sure to pass along your kind words to Ivana as well. She will be thrilled to hear she has made such a positive impact. We appreciate the opportunity to partner with you and look forward to continuing to support your team in the years ahead.

Reply from NotifyMD· Oct 14, 2025

We are deeply grateful for your feedback and the opportunity to collaborate with you. Supporting healthcare professionals who prioritize patient access and quality care drives us every day. Thank you for choosing NotifyMD a trusted partner in your mission. We look forward to many years together.

Reply from NotifyMD· Apr 9, 2025

Thank you for taking the time to share your feedback. We appreciate your recognition of John’s exceptional service, and we will be sure to share your kind words with him. We’re sorry to hear that your experience did not meet your expectations, especially after the positive interactions with John. It’s never easy to hear that our customers are dissatisfied, but we appreciate the opportunity to receive constructive feedback, as it allows us to learn, grow and continue improving moving forward. We’d like to kindly make one clarification that the free trial is actually seven days not a full 30 days as indicated in your response. Reviewing your account, this was provided to you with a few days grace from September 20 – 30, 2024. We take all feedback seriously, and we truly regret the issues you faced with communication and billing. Our goal is to provide a seamless experience, and it’s clear that there are areas we fell short. We have thoroughly reviewed your concern and have taken proactive steps to address it. Thank you for taking the time with our Senior Vice President to discuss them recently. We wish you all the best and continued success in your endeavors.

Reply from NotifyMD· Apr 30, 2024

We're so happy to hear that you're experience has been so great! Thank you for choosing to make NotifyMD your trusted partner. Recognizing that each organization we work with is unique, the partnership with our customers allows us to customize and design customer-specific solutions for how we handle every call. We are passionate about providing the support that our customers demand, and frankly deserve. Ivana certainly goes above and beyond to ensure questions get answered, problems are solved, and that as your partner we are an extension to your business. Your feedback is a testament to the hard work of our NotifyMD team, and we cannot wait to share it with them. We look forward to a long and prosperous relationship!

Reply from NotifyMD· Mar 20, 2024

Thank you for trusting us with your patients! Greg, we appreciate you sharing your feedback on your experience over the last 6 months with John and our team. Together they make sure your call scripts match your unique practice and specialty protocols. As your trusted partner, it’s notifyMD's goal to help our customers run smoothly with enhanced screening. We hold notifications to messages that can be handled during office hours, per your unique protocols, while answering every call with the same care and attention that you would. We look forward to a long and prosperous relationship!

Reply from NotifyMD· Mar 7, 2024

Thank you for taking the time to share your feedback and for choosing us as your trusted partner. We have enjoyed learning about you and your business over the last few years. We know you work hard to best serve your patients. So do we. Our goal is to serve as an extension to your business by combining the human touch and best-in-class technology to create a unique experience for our clients. We will share the complement with our customer service team, they are integral to our combined success.”