Perform BetterReviews on record for performbetter.com

I was about to check out with my order: a 6lb+10lb+15lb med ball, a foam pad and some bands and stared at my screen in shock when they wanted to charge me $118 for shipping—in all seriousness! That is absolutely absurd! I of course, didn’t place an order. I will look elsewhere.

All I was looking for was a couple of heavy bands but everywhere I looked the bands always came in sets. Found Perform Better where you could buy individual bands so I got my extra heavy ones. The only irritating thing is that right after I bought them I get an email saying I left something in my cart. One of those dumb ruses to get you to come back to their website for some reason since you already made your purchase.

Never was sent email stating how or when package was being sent

I should have been alerted the the product was on back order during the ordering process not later in an email

My experience was not terrible, but definitely room for improvement. When I signed up for the discount code, I never received one. I waited for about 15 minutes, and nothing came up on my email. It was a small order, so I went ahead and ordered without the discount. I also was not pleasantly surprised with being charged so much with the order of one "mini band". The shipping actually cost more than the product I was ordering. Ironically, I could have stopped into the office of my physical therapist and purchased what I needed there for less money. Small issues, but hopefully helpful if you'd like to improve.

Accommodated me on an error I made in the order processing. Greatly appreciated the seem-less correction.

Equipment was sent in a secure box and in good shape when I got it, excellent quality piece.

Good product