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The entry for TheHues
TheHues is deeply committed to enhancing customer satisfaction and experience, from the quality of their customizable home décor products to their exceptional customer care, valuing the insights of everyone to refine and improve their offerings continuously.
Register summary for TheHues (thehues.com): 40 published reviews, rated 4.5 out of 5 on average.
I love my new custom roman shades from The Hues. They were even better than i imagined. They make the space feel elevated and comfortable. They are perfect!!
Filed by Kate C.
Filed
The Hues is the place to get your…
The Hues is the place to get your curtains! Amazing quality! Even better in person and great customer service! :)
Filed by Shaunia W.
Reply from TheHues· Oct 8, 2026
Hi Shaunia,
Thank you so much for the wonderful feedback! We're thrilled to hear you love the quality of your new curtains and had a great experience with our team.
Thanks again for choosing The Hues!
Best,
Russell & TheHues Team
Filed
Excellent customer service! No notes!
Don’t you hate those reviews that start with, “I never write reviews, but…” I know I do. But in my case it’s true. I never write reviews, but I’m making an exception for The Hues.
I can’t rave enough about their stellar customer service, which seems to a rarity these days. I ordered blackout, sound dampening drapes for my bedroom, and when there was a manufacturing delay in the fabric I chose, they immediately informed me and suggested upgrading my fabric to a more expensive option at no extra charge. I mean, who does that?
My curtains arrived earlier than expected and they did not disappoint. They’re beautiful and so well-made. (I’ve sewn for decades, so trust me on that.) I ordered the pleat header option for my curtains and pleater hooks are not fun— I expressed my frustration in several emails. Customer service representative Liane was kind and patient as she walked me through the process. When I made suggestions to improve their pleater hook installation video, she listened and forwarded my suggestions, and now a new video is in the works. I mean, who does that?
I love my new curtains! They’re gorgeous and great at blocking out light. I’m a little disappointed they don’t block traffic noise as much as I had hoped, but the website is clear that sound dampening curtains aren’t a miracle and I have hypersensitive hearing so I didn’t expect total silence.
I confess I’m high maintenance and had many, many questions during this endeavor. But my questions were always answered professionally and promptly. I think The Hues should offer seminars to businesses interested in improving customer service, because The Hues has nailed it!
Filed by JCC
Reply from TheHues· Oct 8, 2026
Dear Jo,
Thank you so much for taking the time to leave such an amazing review! It truly made our day.
We're thrilled that you love your new curtains and that Liane was able to help you navigate the pleater hooks—and a special thank you again for your valuable suggestions on our installation video!
It was an absolute pleasure assisting you every step of the way. If you ever need help with anything else, we're always here for you!
Best,
Liane & TheHues Team
Filed
Ich liebe die Vorhänge ❤️so qualitativ…
Ich liebe die Vorhänge ❤️so qualitativ und die Messung war auch perfekt .
Filed by Kiymet D.
Filed
Easy to work with…thorough.
Easy to work with. They try hard to get you what you actually need. Very thorough more than I expected.
Filed by George F.
Reply from TheHues· Sep 1, 2026
Hi George,
Thank you so much for your kind words! We always strive to go above and beyond to make sure our customers get exactly what they need. It was an absolute pleasure working with you, and we’re always here whenever you need us next!
Best,
TheHues Customer Care
Filed
Good quality fabric
Good quality fabric. Not as sound proofing as I would have liked, but it does darken the room. I’d buy this curtain again.
Filed by Giuseppa F.
Reply from TheHues· Aug 13, 2026
Thank you for sharing your experience. We’re glad you’re happy with the fabric quality and room-darkening effect, and we appreciate your feedback on the sound reduction as well. It means a lot to hear that you’d choose our curtains again!
Filed
Great service and product
Great service, beautiful product. Quickly made and shipped, and exactly as ordered. Thank you!
Filed by Stewart W.
Filed
Was perfect fit to my door I needed
Was perfect fit to my door I needed, love how they customized it for me. Great product, quality, and service
Filed by James M.
Reply from TheHues· Jul 27, 2026
Hi James, Thank you for taking the time to share your experience!
We're so glad to hear the custom curtains were a perfect fit for your door and that you're happy with the quality and service. Your support means a lot to us, and we truly appreciate you choosing TheHues.
