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18 reviews on file
The Retrofit SourceChoose a row to list only the reviews with that rating.
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Particulars
At The Retrofit Source, we believe better lighting changes everything: how you see the road, how your vehicle looks, and how confidently you drive at night. For drivers who care about performance, safety, and style, TRS is the destination for high performance LED and HID lighting upgrades built and supported by real enthusiasts. We specialize in LED projector retrofit kits, HID projector retrofit kits, LED headlight bulbs, and complete LED headlight and tail light assemblies designed to deliver clean beam patterns, reliable output, and long term durability. No gimmicks. No shortcuts.
Register summary for The Retrofit Source (theretrofitsource.
Same department
The docket
18 published reviews on file
Filed
Warranty support was trash.
Filed by Philip H.
Reply from The Retrofit Source· Aug 7, 2026
We apologize for falling short. Your warranty support experience matters. We have escalated this to management and we will reach out as soon as we can to make this right.
Filed
Found out the customer return service was excellent
Filed by Sabato C.
Reply from The Retrofit Source· Aug 5, 2026
We are grateful your return experience was excellent, Sabato. Your satisfaction means a great deal to us.
Filed
The lights got here very fast and we’re still in good condition, which is better than I can see for some other companies
Filed by Duke S.
Reply from The Retrofit Source· Aug 5, 2026
We are excited to hear the lights arrived quickly and in good condition, Duke. We appreciate you choosing us!
Filed
Warranty for side markers on my Gen2 Raptor, send out an email and got the ball rolling on my issue. Took longer than normal due to out of stock parts but service was great 👍🏼 Keep up the great service
Filed by oLo
Reply from The Retrofit Source· Jun 17, 2026
Thank you immensely for your patience with the stock delays. We're glad the warranty process and service met your expectations. We'll keep it up!
Filed
Great customer service and warranty support. I had an issue with my LED setup and they responded quickly, explained everything clearly, and helped me through the replacement process. Really appreciate how professional and helpful they were. Definitely a company that stands behind their products."
Filed by Muhammet S.
Reply from The Retrofit Source· May 18, 2026
We are thrilled to hear about your positive LED setup experience. Your feedback on our warranty support means everything to us.
Filed
Huge thanks to Zach! He was able to help me with everything i needed to retrofit my headlights. Best thing I’ve done, fast shipping with good prices!
Filed by andrew L.
Reply from The Retrofit Source· May 15, 2026
We are pleased to hear Zach helped with your headlight retrofit! Fast shipping and good prices matter to us.
Filed
Retrofit source has always been extremely knowledgeable about products offered for my truck, offer different options, and provide prompt product delivery.
Filed by Greg M.
Reply from The Retrofit Source· May 14, 2026
Thank you for your wonderful feedback! We appreciate your trust in our knowledgeable team and product options for your truck.
Filed
LED lights are great. Ordered a couple of sets previously. Shipping can be better. Ordered on a Monday, received tracking number on Tuesday. USPS didn't receive it until Friday so it sat 4 days before getting shipped out. I'm not expecting Amazon delivery times but come on, waiting 4 days before having USPS pick it up needs improvement.
Filed by T S.
Reply from The Retrofit Source· May 14, 2026
We appreciate your perspective on our LED lights and shipping process. We understand the shipping delay was frustrating and will work to improve our fulfillment timing.
