Treat A DogReviews on record for treatadog.com

These are not waterproof at all and way to expensive for accident to be the ruin of them. I absolutely love them and so do my dogs but not practical at all if dog wets or vomits. I sure wish they would improve the inner cover so it is actually waterproof and put a zipper on. I have purchased many over the years but now I have 2 elderly of my 14 with bladder issues.

I purchased a canvas dog crate which doubles up as a carrier and it sounded and looked great on the site. I have a small Parsons Jack terrier pup who travelled home with us in a small cage in the back of the car. She was not sick. I thought the canvas carrier would be better on long journeys as doubled up as cage carrier and bed. First hurdle was sizing small medium large and extra large. I presumed medium for a small terrier would be correct and ordered and paid online. My husband then looked at the dimensions and said medium was very small so I asked the company to change it to large thinking to myself my dog certainly isn’t large but better to have more space. When it arrived it looked well made and I felt I was happy with the product. However when we put her in it , it was very cramped and she’s still got growing to do and we took her on a twenty minute journey to try it. When we got home she had been very very very sick and was in distress and took half an hour to calm her. As my husband unzipped the crate a bit of the gauze wiring broke off and stabbed his finger causing pain and bleeding. He said this will be a health hazard to the puppy if a bit comes off she could choke on it. I certainly won’t use it again and wrote and told the company what had happened. Very unfriendly unhelpful lady I was dealing with made it clear they wouldn’t exchange for a size that is suitable or refund. In fact just laid out facts about how it was all my fault really quite nastily. I would warn people before deciding whether to use this company. I wanted to communicate with the owner but she refuses to give me a contact number. I heard about them as they advertise on Facebook I so wish I had stuck to recommended companies. My puppy now travels in original cage and is not sick or distressed. I just felt I wanted to share my experience as the customer service was so nasty and disappointing

Horrible customer service. They hardly answer the phone, they do not return calls, and they send generic or bad reply’s to emails. I will never order from this company again. My fault for not reading reviews before Purchasing.

I ordered the back seat cover, a front (bucket) seat cover & the window/door covers for both sides. LOVE the back seat cover & the bucket seat cover. The door covers are good BUT the ways to hook them to the windows suck - the elastic the plastic piece slips through breaks easily & the plastic pieces fall off. Otherwise, very happy with the products & service.

I bought a large dog bed from Treat A Dog company and after a few months the cover began to come apart at the seam. I'm realistic and understand there's wear and tear but this was a quality issue not wear and tear. I sent pics to them and they said I could buy a new cover. Okay....I tried to purchase this new cover in May, but the covers were on back order. I was told they would contact me when they restocked. 1 month goes by and I follow up. Apparently they are not restocking this cover because they are updating the style to make it better. Another month goes by and I followed up again and was told the new design was not ready yet. Fast forward to mid August, now they are telling me it will be available the first week of September. We have been without a usable dog bed for 3-1/2 months, which is frustrating. However, the fact that we spent close to $200 on this bed and having problems 3-1/2 months later is infuriating. Terrible product, but even worse customer service. Please note that I sent multiple emails trying to resolve this before writing this review.

I ordered a back seat cover off the site and read it would take 2-4 business day to arrive. A week later I still hadn’t received it, so I asked an employee on their chat (which was very convenient) where it was and they said they were sorry but it had shipped and should be there soon. Disappointed by that when their prices are already expensive, but once the product arrived I was pleasantly surprised. I’ve been using it for almost a month now and my dog still hasn’t ripped any holes in it, despite his best efforts. Probably would purchase from a different site next time but overall pretty happy!

Bought this bed a year ago. They claim it is rip resistant but I have a large hole in it. I contacted customer service and they said they wouldn’t replace it. For $160 I expected the bed to last more than a year. My WalMart dog bed is going on 4 years. I do not recommend this company due to the absurd price on a faulty product.

So, like so many others they took my money, shipped 1 item and held on to 2 others on back order. No explanation to the delay until I contacted them.They gave been reasonably quick in response each time I contacted them. HERE IS THE RUB: They cull their reviews. Their site keeps sending me review response forms so I fill them out. First one I gave a 3 star, second and 3rd I gave a 1 star because no seat covers and the liner I got had a tear in it from a dog toenail 4 weeks into having it (not very durable product). NONE OF MY REVIEWS ARE POSTED ON THEIR SITE. They did give me a prompt refund on the unsent seat covers so 2 stars. Hopefully they will take back the liner