Home Living StyleReviews on record for homelivingstyle.com

Deze maand een kledingrek besteld, het onderstel was een beetje scheef, maar nadat ik hierover een email heb verstuurd, heeft H&L dit heel netjes opgelost!

I placed an order yesterday for a dining room table that costs $240. When I got to the page where it calculates shipping costs it said $0. I figured maybe they offer free shipping if you spent a certain amount. I placed the order and received order confirmation via email. This morning, I received an email from someone at the company letting me know that they have cancelled my order as it doesn't meet the $499 minimum to ship. Nowhere on the website does it say there's a minimum, and the system let me place the order even though the total was under. I was told that they do have a delivery charge that's based on weight and the state but wasn't given an estimate or even a chance to pay the delivery charge. They just cancelled the order. I will not use this company again in the future and do not recommend it for anyone.

Hi. they do not honor their price match policy. i asked got put on hold for an hour. waited. they came back and said no. we won't match homedepot.com ...fine, but then don't even brag about your price match policy on your site since it's a lie. they don't honor it. period. when i asked why they have it on their site, the agent (Thomas) said maybe you should buy it elsewhere. and hung up the chat on me. bad customer service . no desire for customer retention. I'LL NEVER DO BUSINESS WITH THEM. and you shouldn't either. I'd be surprised if they are in business in a year with so many better options out there.

Our bathroom was leaking water for a week in our house. before it was discovered. It is adjacent to another bathroom. Well the floors had to be removed so suddenly we had no choice but to do a sudden two bathroom remodels of the 1969 decor. Of course time was an issue so anything we ordered we needed ASAP. In the past month I have ordered over 20 items from 10 different companies and I received the best customer service from Homelivingstyle. I called and spoke with Danielle and she was the greatest! It was a large and costly purchase, a Steam Shower so I was hesitant to order from just anywhere. I had researched it thoroughly and knew which brand and size I wanted and HLS had the best price, so I wanted to check to make sure I would get what I thought I was ordering. I explained to Danielle I needed it ASAP. She explained it would be coming from California and I lived in the Northeast so shipping is usually 10-14 days. This is what I heard from every company I called, also. Danielle said to contact her once I placed the order online to email her and she would call the company to get it shipped ASAP. Boy did Danielle do her job well! We had the shower at the house on day 8 and that was only because Danielle made herself available to me, the customer, and did all in her power to meet my needs. (It would have been delivered on day 6 if the freight company did not hold it on their dock for two days in New Hampshire.) Danielle never had an attitude when I contacted her on the status-just a reassuring tone and always responded to my inquiries by action and communication. I hope to purchased from HLV again as I could not have had a better experience. Most importantly, it arrived well packaged-no damage. Hopefully once assembled, plumbed and hooked up to our electric next week it will work as advertised.

Well First time using Home Living Style... Can promise I will never shop there again. I received notification that they cancelled my order and fully refunded my account. When I asked why it was cancelled they accused me of knowing the price was wrong... This was the email reply that I received after confronting them on their business ethics and false accusations towards me.... Email from Danielle Kizz First let me apologize it wasn't meant as an accusation. The item you ordered is selling elsewhere for $230.00 and up, and you paid $120.00. You are right it is not your fault that the prices were wrong, however we do have a disclaimer on our site that says: The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. List Price" and "Original" prices are offering prices that may not have resulted in actual sales, and some "List Price" and "Original" prices may not have been in effect during the past 90 days. In the event that a product is mistakenly listed at an incorrect price, We reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, We shall issue a credit to your credit card account in the amount of the incorrect price. Again we are so sorry for the inconvenience. If you still would like the Industrial Gear Era, we could offer you 5% off your order Its a shame they do business this way... They obviously do not have competent workers that can adjust prices correctly and this is not the first time Home Style Living done this... They should really be proud of their business ethics...

I was shopping for a Grandfather clock and really liked the looks of the "Harper" by Ridgeway. When I searched various sites online, the prices for this item ranged anywhere from $800 - $1,500 over roughly half a dozen different sites. So imagine my surprise when I saw the identical item offered by Home Living Style at the incredibly-inflated price of $8,900!! (which, according to the same Home Living Style catalog, was a $1,000 savings over their normal price?!?) I'm thankful that I searched around prior to making my purchase, but I can't stand the thought of how many folks out there just handed over their hard-earned money to these outrageous vultures sight-unseen!!

I had a really good experience with company . I asked a million questions and they were able to answer all of them patiently and respectfully, even though I must have called like 15 times. I've never ordered online before so I was a little nervous. I felt so much better after I spoke with them about purchasing online.

Ordered our 90inch vanity and after almost 2 weeks was told there was a defect and would only be available a month and half out. We ran into this with another vendor and similar run around. Poor communication after reaching out about possible options - finally asked for a refund - got an email within minutes with a refund invoice. Then followed up with "Let us know if you need anything" ... seems a bit backwards, but probably common practice (allowing people to order products they say are available but not... seems like industry standard, sad) Off to the next one!