The Cabin Rental StoreReviews on record for thecabinrentalstore.com

I hate to write this review after a 5 year relationship with Errol and Barb. 1st Barb is Fabulous and so were the accommodations. I've rented from them many times and have developed a great relationship. The cleaning crew they used staged and trashed the place and said that my guests did it. In my past years we always took care of the property like it was ours. I hope know one else has or will experience this. I just can't understand why they would do that. We brought in a personal chef to cook all our meals and you should see the pics they sent that said how the chef trashed the pantry. Again the property is awesome, Barb is awesome but the cleaning staff is the devil. Unfortunately I will not be renting from them again until I get an apology.

Barbara is amazing in her customer service making reservations. looking forward to stay.

Awesome customer service.

Barb was exceptionally helpful in the last minute booking of our cabin and making sure we had all the information we needed and taking our calls! Was a smooth easy booking process.

The reservation process and staff has been great. Our trip is a couple of months away, so expecting the check-in/check-out process to be the same experience. Plan to keep this company in my travel folder for future rentals.

The cabin is nice and views are beautiful. The drive up the hill (s) are insane. Some things to consider, the pictures are misleading...pool area is ok and same as gathering space. My kids were psyched for some air hockey and it was not there and one arcade was broke. Also, theatre room was nice but recliners are worn or leaning to one side. Definitely needs some TLC on the furniture and structure. The sauna and hot tub were nice and seem to be newer. From staying in other cabins and bringing family to see what we were talking about in Pigeon Forge cabins, I felt like I disappointed with amenities that were to be on site. The bear was a nice perk as anytime you see nature it’s a plus.

Booking was made easy. Barb was wonderful to work with. Looking forward to our stay.

Very friendly and responsive. Answered all my questions prior to booking and transaction was seem less.